Photos App


  1. Posts : 3
    W10 Pro x64
       #1

    Photos App


    Hello,

    From one day to the other my Windows Photos App stopped working... When opening a picture I get an error message like this:

    Photos App-2015-12-25_12-23-44.jpg

    I don't know how to re-install the app either.

    Anyone have an idea how to fix this please?

    Thanks in advance.
      My Computer


  2. Posts : 124,611
    Windows 11 Pro (x64) 21H2 Build 22000.739
       #2

    Foggy79 said:
    Hello,

    From one day to the other my Windows Photos App stopped working... When opening a picture I get an error message like this:

    Photos App-2015-12-25_12-23-44.jpg

    I don't know how to re-install the app either.

    Anyone have an idea how to fix this please?

    Thanks in advance.
    Can find microsofts photo app in the store, just type photo in search window after you open up the store. Try and reinstall
      My Computers


  3. Posts : 3
    W10 Pro x64
    Thread Starter
       #3

    OldMike65 said:
    Can find microsofts photo app in the store, just type photo in search window after you open up the store. Try and reinstall
    Yes it is in the store, but is says "Installed" and only the option to open the app, not to re-install.
    When I open the app that way, it just force closes in a sec without any message.
      My Computer


  4. Posts : 124,611
    Windows 11 Pro (x64) 21H2 Build 22000.739
       #4

    Foggy79 said:
    Yes it is in the store, but is says "Installed" and only the option to open the app, not to re-install.
    When I open the app that way, it just force closes in a sec without any message.
    Read this tutorial on how to remove photo app, should be option #2
    https://www.tenforums.com/tutorials/4...dows-10-a.html
      My Computers


  5. Posts : 124,611
    Windows 11 Pro (x64) 21H2 Build 22000.739
       #5

    You could also try to use the windows trouble shooter to repair the photo app also. here is the link for trouble shooter.
    http://windows.microsoft.com/en-us/w...r-windows-apps
      My Computers


  6. Posts : 3
    W10 Pro x64
    Thread Starter
       #6

    Thx for the info Mike.

    Unfortunately the troubleshooter didn't find anything. I was able to uninstall and re-install the Photo App via the link you provided, but after that I still have the same issue
      My Computer


  7. Posts : 5,442
    windows 10 Pro ver 21H2 build 19044.1348
       #7

    Foggy79 said:
    Hello,

    From one day to the other my Windows Photos App stopped working... When opening a picture I get an error message like this:

    Photos App-2015-12-25_12-23-44.jpg

    I don't know how to re-install the app either.

    Anyone have an idea how to fix this please?

    Thanks in advance.
    I don't have a solution for you.
    I just want to suggest an alternative............. restore Windows Photo Viewer which is part of Windows 7.
    https://www.tenforums.com/tutorials/1...dows-10-a.html

    Personally I use Windows Photo Gallery. That's because I have Windows Essentials installed and I have been using it since Vista.
      My Computer


  8. Posts : 35,426
    Win 10 Pro (21H2) (2nd PC is 21H2)
       #8

    Hi, presumably you have neither disk images (very strongly recommended as Windows is fragile) nor system restore points.
    This is not a unique situation as you've probably found when searching the web.

    Do you keep any sort of record of changes you make.. did you make any prior to this occurring?
    Did any sort of update occur?

    One suggestion I've seen is to reassociate jpg with another program (check it opens the file) and then associate it back with Photos.
    You might want to check other image types handled by Photos as well.

    For a basic normal sequence of checks try:
    remote procedure call failed opening a photo jpg file - Microsoft Community
    Scroll down/search (quite way) to Anshul Khanna and go from there for basic ideas.

    The intention is to retry Photos after each step.

    One of many such reports:
    http://earthwithsun.com/questions/96...mage-with-phot
      My Computers


 

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