Cortana won't work on new computer; works fine on older one.


  1. Posts : 160
    Windows 10
       #1

    Cortana won't work on new computer; works fine on older one.


    A few days ago, I upgraded my Windows 7 laptop to Windows 10 and took Cortana for a bit of a test drive. It wasn't great but it might be useful on some occasions.

    Today, I bought a brand new laptop which installed Windows 10 when I powered it on. After the installation, I was checking things out a bit and wanted to verify that Cortana was working on the new laptop. Cortana promptly told me it was not available in this region!

    This makes no sense to me. I was in Southern Ontario, Canada, both times (although in different cities within the area). I can't believe that Cortana would work in London Ontario but NOT in Kitchener Ontario, which is only an hour east of London.

    Does anyone have any idea how I can coax Cortana to work on the new laptop? It's not that it's a must-have app for me but it *might* be useful on occasion or even fairly often if I give it half a chance.
      My Computer

  2. dalchina's Avatar
    Posts : 31,344
    Win 10 Pro (1903)
       #2

    Hi, have a look at this and see if you can solve your problem.

    Cortana isn't supported in the region or language you've selected. - Windows 10 Forums

    Win 10 is a bit delicate and can be sensitive to some settings being changed.
    There will be other posts discussing this problem- it's not uncommon.
      My Computers


 

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