Adobe Acrobat DC keeps crashing


  1. Posts : 7
    Windows 10
       #1

    Adobe Acrobat DC keeps crashing


    Hello,

    I thought I would post this here and see if anybody might have some Ideas. I have a user that is testing out windows 10 and Acrobat DC keeps crashing when saving a.pdf. Tried different .pdf's same result. I have UN-installed dc and re-installed it and still same problem. I don't think this is a problem with Windows 10 as I have had this issue before in windows 7 as well. The only resolution so far is to put Acrobat 11 pro back on. Unfortunately our Manager want us to move toward DC. Any Ideas would be greatly appreciated.

    Thanks.
      My Computer


  2. You
    Posts : 613
    Windows 10 Enterprise x64 (build 10586)
       #2

    Update Adobe Acrobat DC, and uninstall any antiviruses (just to make sure they aren't the problem).

    Or uninstall Adobe Acrobat DC using Revo Uninstaller free to remove all of the leftovers, then reinstall.

    You can also try running the program as administrator.
      My Computer


  3. Posts : 2,766
    Windows 10 Home x64
       #3

    I recommend PDF X-Change Viewer. It's lightweight and very nice.

    There are also other options: Foxit Reader, Sumatra, etc...
      My Computer


  4. Posts : 7
    Windows 10
    Thread Starter
       #4

    Thank you for the suggestions everyone I will give them a try. Unfortunately we can't switch to another program as management wants to keep DC as we have a site license.
      My Computer


  5. Posts : 436
    Windows 10 Pro 64-bit
       #5

    Surely DC is the free version that can't save?
      My Computer


  6. Posts : 7
    Windows 10
    Thread Starter
       #6

    nigelmercier said:
    Surely DC is the free version that can't save?
    We have the Pro version.
      My Computer


 

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