Why can I not drag my icons about my laptop

Why can I not drag my icons about my laptop? I am currently installing things for my nephews computer. His is a Lenovo, and does it no bother at all. I noticed Windows photo viewer is not on his computer though. Don't know what's happened there? Thank you in advance.

f14tomcat said:

Right click desktop empty space. View, uncheck "align icons to grid".

Yes but it should still work with that enabled as in previous versions of Windows.

hollyoaks777 said:

Yes but it should still work with that enabled as in previous versions of Windows.

Maybe you also have the Auto arrange icons ticked? This needs to be unchecked to be able to move the icons around.

philc43 said:

Maybe you also have the Auto arrange icons ticked? This needs to be unchecked to be able to move the icons around.

Nope not checked align icons to grid and show desktop icons are the only ones checked. I did Google this about a week ago and it said fences is required. Which I find very strange.

Did you see the posts about this problem on answers.microsoft.com

Some people report that hitting the ESC key a few times seems to fix it, others that a stuck key can be the problem. I find this unlikely but thought I ought to point it out to you.

philc43 said:

Did you see the posts about this problem on answers.microsoft.com

Some people report that hitting the ESC key a few times seems to fix it, others that a stuck key can be the problem. I find this unlikely but thought I ought to point it out to you.

No, I didn't going to have a look now. My Nephews computer came with windows 10 installed. Now he's getting an update to Windows 10, I can't remember the version, but I took a screenshot of it. I will post it when it's done. At 92%just now. Why is this mine and my nieces came with Windows 8 installed and upgraded to Windows 10. Is he going to get the latest version of Windows 10 all the time?

hollyoaks777 said:

No, I didn't going to have a look now. My Nephews computer came with windows 10 installed. Now he's getting an update to Windows 10, I can't remember the version, but I took a screenshot of it. I will post it when it's done. At 92%just now. Why is this mine and my nieces came with Windows 8 installed and upgraded to Windows 10. Is he going to get the latest version of Windows 10 all the time?

You should all end up with the same version (build 10586.29) and keep together, the only thing might be if your upgrade to W10 happened within the last 30 days then you might still be waiting for the 1511 version because Microsoft allow you 30 days to decide if you want to keep to W10.

philc43 said:

You should all end up with the same version (build 10586.29) and keep together, the only thing might be if your upgrade to W10 happened within the last 30 days then you might still be waiting for the 1511 version because Microsoft allow you 30 days to decide if you want to keep to W10.

Well I can't restore photo viewer it's not there. I think Lenovo are stopping it as I tried to install it with 2012 essentials it won't let me. So He will just have to use that. His Windows 10 upgrade was to Windows 10 Home version 1511, 10586.