1.    04 Dec 2015 #1
    Join Date : Dec 2015
    Oconomowoc, WI
    Posts : 4
    Windows 10

    Mail Can't be Opened using the Built-in Administration Account


    I can't use any of the panes (calendar, weather, store, etc.) on Windows 10. I receive a message "this app can't open. Mail can't be opened using the built in administration account. How to resolve this issue quickly and reliably?
      My ComputerSystem Spec
  2.    04 Dec 2015 #2
    Join Date : Oct 2013
    Posts : 24,483
    64-bit Windows 10 Pro build 17017

    Hello Otownjer, and welcome to Ten Forums.

    The built-in "Administrator" account is an elevated account. Windows apps cannot run in an elevated account.

    You would need to sign in to a normal account (local or Microsoft) instead.
      My ComputersSystem Spec
  3.    04 Dec 2015 #3
    Join Date : Dec 2015
    Oconomowoc, WI
    Posts : 4
    Windows 10
    Thread Starter

    Can't sign into account using Microsoft account


    Quote Originally Posted by Brink View Post
    Hello Otownjer, and welcome to Ten Forums.

    The built-in "Administrator" account is an elevated account. Windows apps cannot run in an elevated account.

    You would need to sign in to a normal account (local or Microsoft) instead.
    I can't sign in using my Microsoft account in the settings menu, even when I click on "open with a Microsoft account instead." Nothing happens. (I have a Microsoft account.)
      My ComputerSystem Spec
  4.    04 Dec 2015 #4
    Join Date : Oct 2013
    Posts : 24,483
    64-bit Windows 10 Pro build 17017

    You'll need to sign out of the built-in Administrator account first, and then sign in to your other account.

    Sign out of Windows 10
      My ComputersSystem Spec
  5.    04 Dec 2015 #5
    Join Date : Dec 2015
    Oconomowoc, WI
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by Brink View Post
    You'll need to sign out of the built-in Administrator account first, and then sign in to your other account.

    Sign out of Windows 10
    I used "option 4" to sign out of Windows 10. I then signed in using my other account, but still had the same problem even though I was no longer using the "administrator account." Also, I cannot sign in using my Microsoft account, either: the little blue circle spins and spins, but won't allow me to sign in. I noticed online that other people are experiencing that problem as well. What to do?
      My ComputerSystem Spec
  6.    04 Dec 2015 #6
    Join Date : Oct 2013
    Posts : 24,483
    64-bit Windows 10 Pro build 17017

    See if you area able to sign in to the Store with your Microsoft account while sign in to the local account.

    https://www.tenforums.com/tutorials/4...dows-10-a.html

    If you are able to, then see if the Mail app opens properly.
      My ComputersSystem Spec
  7.    04 Dec 2015 #7
    Join Date : Dec 2015
    Oconomowoc, WI
    Posts : 4
    Windows 10
    Thread Starter

    Still can't open store, mail, or calendar


    When I click on the store pane, the screen turns blue for a second or two and then nothing happens. I can't access the store from my regular account; I can't get to a screen which allows me to enter the information to open using my Microsoft account.
      My ComputerSystem Spec
  8.    04 Dec 2015 #8
    Join Date : Oct 2013
    Posts : 24,483
    64-bit Windows 10 Pro build 17017

    It sounds like you may need to refresh Windows then.

    Refresh Windows 10
      My ComputersSystem Spec

 


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