1.    28 Nov 2015 #1
    Join Date : Oct 2015
    Posts : 6
    windows 10

    AppError


    Dell Support Assist keeps showing this error anyone have any thoughts on what it means and how to fix it:

    Code:
    Version=1
    EventType=BEX64
    EventTime=130931978999686587
    ReportType=2
    Consent=1
    UploadTime=130931979000496783
    ReportIdentifier=2fa84c68-95e4-11e5-8606-34e6d7099156
    IntegratorReportIdentifier=0a0e02f0-b02c-4a59-9d5e-b02f38a1b236
    NsAppName=svchost.exe_UserDataSvc_39805
    Response.BucketId=8cab3e2b5b83618343a19786cbd46ec9
    Response.BucketTable=5
    Response.LegacyBucketId=116061009142
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=svchost.exe_UserDataSvc_39805
    Sig[1].Name=Application Version
    Sig[1].Value=10.0.10586.0
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5632d7ba
    Sig[3].Name=Fault Module Name
    Sig[3].Value=ntdll.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=10.0.10586.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=5632d193
    Sig[6].Name=Exception Offset
    Sig[6].Value=000000000002114b
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000409
    Sig[8].Name=Exception Data
    Sig[8].Value=0000000000000023
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.10586.2.0.0.768.101
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=08ac
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=08ac3994ad27335c714c498a90e27229
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=72f2
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=72f2587c6a44fa61346c71d206e7911a
    UI[2]=C:\WINDOWS\System32\svchost.exe
    UI[3]=User Data Access_39805 has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\WINDOWS\System32\svchost.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\system32\sechost.dll
    LoadedModule[5]=C:\WINDOWS\system32\RPCRT4.dll
    LoadedModule[6]=C:\WINDOWS\SYSTEM32\ucrtbase.dll
    LoadedModule[7]=C:\WINDOWS\system32\combase.dll
    LoadedModule[8]=C:\WINDOWS\system32\msvcrt.dll
    LoadedModule[9]=C:\WINDOWS\system32\bcryptPrimitives.dll
    LoadedModule[10]=C:\WINDOWS\system32\kernel.appcore.dll
    LoadedModule[11]=C:\WINDOWS\system32\user32.dll
    LoadedModule[12]=C:\WINDOWS\system32\GDI32.dll
    LoadedModule[13]=C:\WINDOWS\system32\IMM32.DLL
    LoadedModule[14]=c:\windows\system32\unistore.dll
    LoadedModule[15]=c:\windows\system32\ESENT.dll
    LoadedModule[16]=c:\windows\system32\UserDataPlatformHelperUtil.dll
    LoadedModule[17]=C:\WINDOWS\System32\sspicli.dll
    LoadedModule[18]=C:\WINDOWS\system32\msv1_0.DLL
    LoadedModule[19]=C:\WINDOWS\System32\NtlmShared.dll
    LoadedModule[20]=C:\WINDOWS\System32\bcrypt.dll
    LoadedModule[21]=C:\WINDOWS\System32\cryptdll.dll
    LoadedModule[22]=c:\windows\system32\userdataservice.dll
    LoadedModule[23]=c:\windows\system32\SystemEventsBrokerClient.dll
    LoadedModule[24]=c:\windows\system32\PhoneUtil.dll
    LoadedModule[25]=c:\windows\system32\MessagingDataModel2.DLL
    LoadedModule[26]=c:\windows\system32\PIMSTORE.dll
    LoadedModule[27]=C:\WINDOWS\system32\OLEAUT32.dll
    LoadedModule[28]=c:\windows\system32\dsclient.dll
    LoadedModule[29]=C:\WINDOWS\system32\SHCORE.dll
    LoadedModule[30]=c:\windows\system32\PimIndexMaintenanceClient.DLL
    LoadedModule[31]=c:\windows\system32\XmlLite.dll
    LoadedModule[32]=c:\windows\system32\CEMAPI.dll
    LoadedModule[33]=C:\WINDOWS\SYSTEM32\cryptsp.dll
    LoadedModule[34]=c:\windows\system32\UserDataTypeHelperUtil.dll
    LoadedModule[35]=C:\WINDOWS\system32\clbcatq.dll
    LoadedModule[36]=C:\WINDOWS\system32\windows.storage.dll
    LoadedModule[37]=C:\WINDOWS\system32\cfgmgr32.dll
    LoadedModule[38]=C:\WINDOWS\system32\advapi32.dll
    LoadedModule[39]=C:\WINDOWS\system32\shlwapi.dll
    LoadedModule[40]=C:\WINDOWS\system32\powrprof.dll
    LoadedModule[41]=C:\WINDOWS\system32\profapi.dll
    LoadedModule[42]=C:\Windows\System32\Windows.StateRepository.dll
    LoadedModule[43]=C:\Windows\System32\StateRepository.Core.dll
    LoadedModule[44]=C:\Windows\System32\deviceaccess.dll
    LoadedModule[45]=C:\WINDOWS\System32\CRYPTBASE.DLL
    LoadedModule[46]=c:\windows\system32\pimindexmaintenance.dll
    LoadedModule[47]=c:\windows\system32\UserDataTimeUtil.dll
    LoadedModule[48]=C:\WINDOWS\System32\POSyncServices.dll
    LoadedModule[49]=C:\Windows\System32\MbaeApiPublic.dll
    LoadedModule[50]=c:\windows\system32\WinSync.dll
    LoadedModule[51]=C:\Windows\System32\Windows.Devices.Enumeration.dll
    LoadedModule[52]=C:\Windows\System32\BiWinrt.dll
    LoadedModule[53]=C:\Windows\System32\deviceassociation.dll
    LoadedModule[54]=C:\Windows\System32\PROPSYS.dll
    LoadedModule[55]=C:\WINDOWS\System32\StructuredQuery.dll
    LoadedModule[56]=C:\WINDOWS\System32\MSWB7.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=BEX64
    AppName=User Data Access_39805
    AppPath=C:\WINDOWS\System32\svchost.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=723EA801FF0CC95AC230BFDD4FE0D420
    Last edited by Brink; 04 Dec 2015 at 10:40. Reason: code box
      My ComputerSystem Spec
  2.    29 Nov 2015 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,108
    Win 10 Pro (1703)

    Hi, as you may know
    BEX refers to Buffer Overflow Exception. For more details on BEX, kindly visit http://technet.microsoft.com/en-us/library/cc738483(WS.10).aspx

    For minor cases, setting the appropriate process as a DEP (Data Exception Processing) exception in Windows.. but this isn't exactly obvious in your case..

    Obsolete software maybe? When did this start happening.. after you upgraded to Win 10 maybe?
      My ComputerSystem Spec
  3.    02 Dec 2015 #3
    Join Date : Oct 2015
    Posts : 6
    windows 10
    Thread Starter

    Crash Report


    This is a constant error in the log - I cannot figure out what needs to be repaired - any help would be appreciated - Windows 10

    Code:
    Version=1
    EventType=BEX64
    EventTime=130935738864145561
    ReportType=2
    Consent=1
    UploadTime=130935738864790707
    ReportIdentifier=990bf949-994f-11e5-8613-34e6d7099156
    IntegratorReportIdentifier=aa3eca94-823c-4060-89be-d52f6e3187af
    NsAppName=svchost.exe_UserDataSvc_3c290
    Response.BucketId=632c9797002a02e9ed3307f5ad394b7a
    Response.BucketTable=5
    Response.LegacyBucketId=116063613849
    Response.type=4
    Sig[0].Name=Application Name
    Sig[0].Value=svchost.exe_UserDataSvc_3c290
    Sig[1].Name=Application Version
    Sig[1].Value=10.0.10586.0
    Sig[2].Name=Application Timestamp
    Sig[2].Value=5632d7ba
    Sig[3].Name=Fault Module Name
    Sig[3].Value=ntdll.dll
    Sig[4].Name=Fault Module Version
    Sig[4].Value=10.0.10586.0
    Sig[5].Name=Fault Module Timestamp
    Sig[5].Value=5632d193
    Sig[6].Name=Exception Offset
    Sig[6].Value=000000000002114b
    Sig[7].Name=Exception Code
    Sig[7].Value=c0000409
    Sig[8].Name=Exception Data
    Sig[8].Value=0000000000000023
    DynamicSig[1].Name=OS Version
    DynamicSig[1].Value=10.0.10586.2.0.0.768.101
    DynamicSig[2].Name=Locale ID
    DynamicSig[2].Value=1033
    DynamicSig[22].Name=Additional Information 1
    DynamicSig[22].Value=08ac
    DynamicSig[23].Name=Additional Information 2
    DynamicSig[23].Value=08ac3994ad27335c714c498a90e27229
    DynamicSig[24].Name=Additional Information 3
    DynamicSig[24].Value=72f2
    DynamicSig[25].Name=Additional Information 4
    DynamicSig[25].Value=72f2587c6a44fa61346c71d206e7911a
    UI[2]=C:\WINDOWS\system32\svchost.exe
    UI[3]=User Data Access_3c290 has stopped working
    UI[4]=Windows can check online for a solution to the problem.
    UI[5]=Check online for a solution and close the program
    UI[6]=Check online for a solution later and close the program
    UI[7]=Close the program
    LoadedModule[0]=C:\WINDOWS\system32\svchost.exe
    LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
    LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
    LoadedModule[4]=C:\WINDOWS\system32\sechost.dll
    LoadedModule[5]=C:\WINDOWS\system32\RPCRT4.dll
    LoadedModule[6]=C:\WINDOWS\SYSTEM32\ucrtbase.dll
    LoadedModule[7]=C:\WINDOWS\system32\combase.dll
    LoadedModule[8]=C:\WINDOWS\system32\msvcrt.dll
    LoadedModule[9]=C:\WINDOWS\system32\bcryptPrimitives.dll
    LoadedModule[10]=C:\WINDOWS\system32\kernel.appcore.dll
    LoadedModule[11]=C:\WINDOWS\system32\user32.dll
    LoadedModule[12]=C:\WINDOWS\system32\GDI32.dll
    LoadedModule[13]=C:\WINDOWS\system32\IMM32.DLL
    LoadedModule[14]=c:\windows\system32\aphostservice.dll
    LoadedModule[15]=c:\windows\system32\SYNCUTIL.dll
    LoadedModule[16]=c:\windows\system32\MCCSPal.dll
    LoadedModule[17]=c:\windows\system32\NetworkHelper.dll
    LoadedModule[18]=c:\windows\system32\UserDataPlatformHelperUtil.dll
    LoadedModule[19]=C:\WINDOWS\system32\OLEAUT32.dll
    LoadedModule[20]=c:\windows\system32\VAULTCLI.dll
    LoadedModule[21]=C:\WINDOWS\system32\advapi32.dll
    LoadedModule[22]=c:\windows\system32\bcrypt.dll
    LoadedModule[23]=C:\WINDOWS\SYSTEM32\wintypes.dll
    LoadedModule[24]=c:\windows\system32\InprocLogger.dll
    LoadedModule[25]=C:\WINDOWS\system32\profapi.dll
    LoadedModule[26]=C:\WINDOWS\system32\SspiCli.dll
    LoadedModule[27]=C:\WINDOWS\system32\windows.storage.dll
    LoadedModule[28]=C:\WINDOWS\system32\cfgmgr32.dll
    LoadedModule[29]=C:\WINDOWS\system32\shlwapi.dll
    LoadedModule[30]=C:\WINDOWS\system32\shcore.dll
    LoadedModule[31]=C:\WINDOWS\system32\powrprof.dll
    LoadedModule[32]=C:\WINDOWS\system32\clbcatq.dll
    LoadedModule[33]=C:\WINDOWS\System32\FlightSettings.dll
    LoadedModule[34]=C:\WINDOWS\system32\CRYPT32.dll
    LoadedModule[35]=C:\WINDOWS\system32\MSASN1.dll
    LoadedModule[36]=C:\WINDOWS\system32\msv1_0.DLL
    LoadedModule[37]=C:\WINDOWS\system32\NtlmShared.dll
    LoadedModule[38]=C:\WINDOWS\system32\cryptdll.dll
    LoadedModule[39]=C:\Windows\System32\SyncController.dll
    LoadedModule[40]=C:\Windows\System32\APHostClient.dll
    LoadedModule[41]=C:\Windows\System32\PIMSTORE.dll
    LoadedModule[42]=C:\Windows\System32\AccountAccessor.dll
    LoadedModule[43]=C:\Windows\System32\dsclient.dll
    LoadedModule[44]=C:\Windows\System32\UserDataLanguageUtil.dll
    LoadedModule[45]=C:\Windows\System32\MCCSEngineShared.dll
    LoadedModule[46]=C:\Windows\System32\UserDataTypeHelperUtil.dll
    LoadedModule[47]=C:\Windows\System32\CEMAPI.dll
    LoadedModule[48]=C:\Windows\System32\PhoneUtil.dll
    LoadedModule[49]=C:\Windows\System32\policymanager.dll
    LoadedModule[50]=C:\Windows\System32\msvcp110_win.dll
    LoadedModule[51]=C:\WINDOWS\System32\POSyncServices.dll
    LoadedModule[52]=c:\windows\system32\unistore.dll
    LoadedModule[53]=c:\windows\system32\ESENT.dll
    LoadedModule[54]=c:\windows\system32\userdataservice.dll
    LoadedModule[55]=c:\windows\system32\SystemEventsBrokerClient.dll
    LoadedModule[56]=c:\windows\system32\PimIndexMaintenanceClient.DLL
    LoadedModule[57]=c:\windows\system32\MessagingDataModel2.DLL
    LoadedModule[58]=c:\windows\system32\XmlLite.dll
    LoadedModule[59]=C:\WINDOWS\SYSTEM32\cryptsp.dll
    LoadedModule[60]=c:\windows\system32\pimindexmaintenance.dll
    LoadedModule[61]=C:\WINDOWS\system32\CRYPTBASE.DLL
    LoadedModule[62]=C:\Windows\System32\TokenBroker.dll
    LoadedModule[63]=c:\windows\system32\UserDataTimeUtil.dll
    LoadedModule[64]=C:\WINDOWS\SYSTEM32\wtsapi32.dll
    LoadedModule[65]=C:\Windows\System32\ActXPrxy.dll
    LoadedModule[66]=C:\Windows\System32\ActiveSyncProvider.dll
    LoadedModule[67]=C:\Windows\System32\iertutil.dll
    LoadedModule[68]=C:\Windows\System32\usermgrproxy.dll
    LoadedModule[69]=C:\Windows\System32\MbaeApiPublic.dll
    LoadedModule[70]=C:\Windows\System32\Windows.Devices.Enumeration.dll
    LoadedModule[71]=C:\Windows\System32\deviceassociation.dll
    LoadedModule[72]=C:\Windows\System32\BiWinrt.dll
    LoadedModule[73]=C:\Windows\System32\PROPSYS.dll
    LoadedModule[74]=c:\windows\system32\WinSync.dll
    LoadedModule[75]=C:\WINDOWS\System32\StructuredQuery.dll
    LoadedModule[76]=C:\WINDOWS\System32\MSWB7.dll
    State[0].Key=Transport.DoneStage1
    State[0].Value=1
    FriendlyEventName=Stopped working
    ConsentKey=BEX64
    AppName=User Data Access_3c290
    AppPath=C:\WINDOWS\system32\svchost.exe
    NsPartner=windows
    NsGroup=windows8
    ApplicationIdentity=CB8EF03A442C4EBA6F3CBC2612B3938E
    Last edited by Brink; 04 Dec 2015 at 10:41. Reason: code box and moved to original thread
      My ComputerSystem Spec
  4.    04 Dec 2015 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,108
    Win 10 Pro (1703)

    Hi, a BEX error is usually related to a DEP problem, (Data Exception Prevention)
    Two somewhat older references:
    Change Data Execution Prevention settings

    https://support.microsoft.com/en-us/kb/875352

    Potentially if you can identify the cause you can set an exception if you wish.

    If AppName=User Data Access_3c290 doesn't mean anything to you, you may need to proceed by elimination.

    E.g.
    1. Does the error occur after you do a clean boot?
    If not
    2. Progressively enable programs/groups of programs until it does
    If the error still occurs after a clean boot
    3. Does it occur in safe mode?
      My ComputerSystem Spec

 

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