AppError

travelguy · 28 Nov 2015

Dell Support Assist keeps showing this error anyone have any thoughts on what it means and how to fix it:

Code:

Version=1
EventType=BEX64
EventTime=130931978999686587
ReportType=2
Consent=1
UploadTime=130931979000496783
ReportIdentifier=2fa84c68-95e4-11e5-8606-34e6d7099156
IntegratorReportIdentifier=0a0e02f0-b02c-4a59-9d5e-b02f38a1b236
NsAppName=svchost.exe_UserDataSvc_39805
Response.BucketId=8cab3e2b5b83618343a19786cbd46ec9
Response.BucketTable=5
Response.LegacyBucketId=116061009142
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=svchost.exe_UserDataSvc_39805
Sig[1].Name=Application Version
Sig[1].Value=10.0.10586.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5632d7ba
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.10586.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5632d193
Sig[6].Name=Exception Offset
Sig[6].Value=000000000002114b
Sig[7].Name=Exception Code
Sig[7].Value=c0000409
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000023
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=08ac
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=08ac3994ad27335c714c498a90e27229
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=72f2
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=72f2587c6a44fa61346c71d206e7911a
UI[2]=C:\WINDOWS\System32\svchost.exe
UI[3]=User Data Access_39805 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\WINDOWS\System32\svchost.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\sechost.dll
LoadedModule[5]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\ucrtbase.dll
LoadedModule[7]=C:\WINDOWS\system32\combase.dll
LoadedModule[8]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[9]=C:\WINDOWS\system32\bcryptPrimitives.dll
LoadedModule[10]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[11]=C:\WINDOWS\system32\user32.dll
LoadedModule[12]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[13]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[14]=c:\windows\system32\unistore.dll
LoadedModule[15]=c:\windows\system32\ESENT.dll
LoadedModule[16]=c:\windows\system32\UserDataPlatformHelperUtil.dll
LoadedModule[17]=C:\WINDOWS\System32\sspicli.dll
LoadedModule[18]=C:\WINDOWS\system32\msv1_0.DLL
LoadedModule[19]=C:\WINDOWS\System32\NtlmShared.dll
LoadedModule[20]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[21]=C:\WINDOWS\System32\cryptdll.dll
LoadedModule[22]=c:\windows\system32\userdataservice.dll
LoadedModule[23]=c:\windows\system32\SystemEventsBrokerClient.dll
LoadedModule[24]=c:\windows\system32\PhoneUtil.dll
LoadedModule[25]=c:\windows\system32\MessagingDataModel2.DLL
LoadedModule[26]=c:\windows\system32\PIMSTORE.dll
LoadedModule[27]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[28]=c:\windows\system32\dsclient.dll
LoadedModule[29]=C:\WINDOWS\system32\SHCORE.dll
LoadedModule[30]=c:\windows\system32\PimIndexMaintenanceClient.DLL
LoadedModule[31]=c:\windows\system32\XmlLite.dll
LoadedModule[32]=c:\windows\system32\CEMAPI.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\cryptsp.dll
LoadedModule[34]=c:\windows\system32\UserDataTypeHelperUtil.dll
LoadedModule[35]=C:\WINDOWS\system32\clbcatq.dll
LoadedModule[36]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[37]=C:\WINDOWS\system32\cfgmgr32.dll
LoadedModule[38]=C:\WINDOWS\system32\advapi32.dll
LoadedModule[39]=C:\WINDOWS\system32\shlwapi.dll
LoadedModule[40]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[41]=C:\WINDOWS\system32\profapi.dll
LoadedModule[42]=C:\Windows\System32\Windows.StateRepository.dll
LoadedModule[43]=C:\Windows\System32\StateRepository.Core.dll
LoadedModule[44]=C:\Windows\System32\deviceaccess.dll
LoadedModule[45]=C:\WINDOWS\System32\CRYPTBASE.DLL
LoadedModule[46]=c:\windows\system32\pimindexmaintenance.dll
LoadedModule[47]=c:\windows\system32\UserDataTimeUtil.dll
LoadedModule[48]=C:\WINDOWS\System32\POSyncServices.dll
LoadedModule[49]=C:\Windows\System32\MbaeApiPublic.dll
LoadedModule[50]=c:\windows\system32\WinSync.dll
LoadedModule[51]=C:\Windows\System32\Windows.Devices.Enumeration.dll
LoadedModule[52]=C:\Windows\System32\BiWinrt.dll
LoadedModule[53]=C:\Windows\System32\deviceassociation.dll
LoadedModule[54]=C:\Windows\System32\PROPSYS.dll
LoadedModule[55]=C:\WINDOWS\System32\StructuredQuery.dll
LoadedModule[56]=C:\WINDOWS\System32\MSWB7.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=User Data Access_39805
AppPath=C:\WINDOWS\System32\svchost.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=723EA801FF0CC95AC230BFDD4FE0D420

dalchina · 29 Nov 2015

Hi, as you may know
BEX refers to Buffer Overflow Exception. For more details on BEX, kindly visit http://technet.microsoft.com/en-us/library/cc738483(WS.10).aspx

For minor cases, setting the appropriate process as a DEP (Data Exception Processing) exception in Windows.. but this isn't exactly obvious in your case..

Obsolete software maybe? When did this start happening.. after you upgraded to Win 10 maybe?

travelguy · 02 Dec 2015

This is a constant error in the log - I cannot figure out what needs to be repaired - any help would be appreciated - Windows 10

Code:

Version=1
EventType=BEX64
EventTime=130935738864145561
ReportType=2
Consent=1
UploadTime=130935738864790707
ReportIdentifier=990bf949-994f-11e5-8613-34e6d7099156
IntegratorReportIdentifier=aa3eca94-823c-4060-89be-d52f6e3187af
NsAppName=svchost.exe_UserDataSvc_3c290
Response.BucketId=632c9797002a02e9ed3307f5ad394b7a
Response.BucketTable=5
Response.LegacyBucketId=116063613849
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=svchost.exe_UserDataSvc_3c290
Sig[1].Name=Application Version
Sig[1].Value=10.0.10586.0
Sig[2].Name=Application Timestamp
Sig[2].Value=5632d7ba
Sig[3].Name=Fault Module Name
Sig[3].Value=ntdll.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.10586.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=5632d193
Sig[6].Name=Exception Offset
Sig[6].Value=000000000002114b
Sig[7].Name=Exception Code
Sig[7].Value=c0000409
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000023
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=08ac
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=08ac3994ad27335c714c498a90e27229
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=72f2
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=72f2587c6a44fa61346c71d206e7911a
UI[2]=C:\WINDOWS\system32\svchost.exe
UI[3]=User Data Access_3c290 has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\WINDOWS\system32\svchost.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\sechost.dll
LoadedModule[5]=C:\WINDOWS\system32\RPCRT4.dll
LoadedModule[6]=C:\WINDOWS\SYSTEM32\ucrtbase.dll
LoadedModule[7]=C:\WINDOWS\system32\combase.dll
LoadedModule[8]=C:\WINDOWS\system32\msvcrt.dll
LoadedModule[9]=C:\WINDOWS\system32\bcryptPrimitives.dll
LoadedModule[10]=C:\WINDOWS\system32\kernel.appcore.dll
LoadedModule[11]=C:\WINDOWS\system32\user32.dll
LoadedModule[12]=C:\WINDOWS\system32\GDI32.dll
LoadedModule[13]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[14]=c:\windows\system32\aphostservice.dll
LoadedModule[15]=c:\windows\system32\SYNCUTIL.dll
LoadedModule[16]=c:\windows\system32\MCCSPal.dll
LoadedModule[17]=c:\windows\system32\NetworkHelper.dll
LoadedModule[18]=c:\windows\system32\UserDataPlatformHelperUtil.dll
LoadedModule[19]=C:\WINDOWS\system32\OLEAUT32.dll
LoadedModule[20]=c:\windows\system32\VAULTCLI.dll
LoadedModule[21]=C:\WINDOWS\system32\advapi32.dll
LoadedModule[22]=c:\windows\system32\bcrypt.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[24]=c:\windows\system32\InprocLogger.dll
LoadedModule[25]=C:\WINDOWS\system32\profapi.dll
LoadedModule[26]=C:\WINDOWS\system32\SspiCli.dll
LoadedModule[27]=C:\WINDOWS\system32\windows.storage.dll
LoadedModule[28]=C:\WINDOWS\system32\cfgmgr32.dll
LoadedModule[29]=C:\WINDOWS\system32\shlwapi.dll
LoadedModule[30]=C:\WINDOWS\system32\shcore.dll
LoadedModule[31]=C:\WINDOWS\system32\powrprof.dll
LoadedModule[32]=C:\WINDOWS\system32\clbcatq.dll
LoadedModule[33]=C:\WINDOWS\System32\FlightSettings.dll
LoadedModule[34]=C:\WINDOWS\system32\CRYPT32.dll
LoadedModule[35]=C:\WINDOWS\system32\MSASN1.dll
LoadedModule[36]=C:\WINDOWS\system32\msv1_0.DLL
LoadedModule[37]=C:\WINDOWS\system32\NtlmShared.dll
LoadedModule[38]=C:\WINDOWS\system32\cryptdll.dll
LoadedModule[39]=C:\Windows\System32\SyncController.dll
LoadedModule[40]=C:\Windows\System32\APHostClient.dll
LoadedModule[41]=C:\Windows\System32\PIMSTORE.dll
LoadedModule[42]=C:\Windows\System32\AccountAccessor.dll
LoadedModule[43]=C:\Windows\System32\dsclient.dll
LoadedModule[44]=C:\Windows\System32\UserDataLanguageUtil.dll
LoadedModule[45]=C:\Windows\System32\MCCSEngineShared.dll
LoadedModule[46]=C:\Windows\System32\UserDataTypeHelperUtil.dll
LoadedModule[47]=C:\Windows\System32\CEMAPI.dll
LoadedModule[48]=C:\Windows\System32\PhoneUtil.dll
LoadedModule[49]=C:\Windows\System32\policymanager.dll
LoadedModule[50]=C:\Windows\System32\msvcp110_win.dll
LoadedModule[51]=C:\WINDOWS\System32\POSyncServices.dll
LoadedModule[52]=c:\windows\system32\unistore.dll
LoadedModule[53]=c:\windows\system32\ESENT.dll
LoadedModule[54]=c:\windows\system32\userdataservice.dll
LoadedModule[55]=c:\windows\system32\SystemEventsBrokerClient.dll
LoadedModule[56]=c:\windows\system32\PimIndexMaintenanceClient.DLL
LoadedModule[57]=c:\windows\system32\MessagingDataModel2.DLL
LoadedModule[58]=c:\windows\system32\XmlLite.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\cryptsp.dll
LoadedModule[60]=c:\windows\system32\pimindexmaintenance.dll
LoadedModule[61]=C:\WINDOWS\system32\CRYPTBASE.DLL
LoadedModule[62]=C:\Windows\System32\TokenBroker.dll
LoadedModule[63]=c:\windows\system32\UserDataTimeUtil.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\wtsapi32.dll
LoadedModule[65]=C:\Windows\System32\ActXPrxy.dll
LoadedModule[66]=C:\Windows\System32\ActiveSyncProvider.dll
LoadedModule[67]=C:\Windows\System32\iertutil.dll
LoadedModule[68]=C:\Windows\System32\usermgrproxy.dll
LoadedModule[69]=C:\Windows\System32\MbaeApiPublic.dll
LoadedModule[70]=C:\Windows\System32\Windows.Devices.Enumeration.dll
LoadedModule[71]=C:\Windows\System32\deviceassociation.dll
LoadedModule[72]=C:\Windows\System32\BiWinrt.dll
LoadedModule[73]=C:\Windows\System32\PROPSYS.dll
LoadedModule[74]=c:\windows\system32\WinSync.dll
LoadedModule[75]=C:\WINDOWS\System32\StructuredQuery.dll
LoadedModule[76]=C:\WINDOWS\System32\MSWB7.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=User Data Access_3c290
AppPath=C:\WINDOWS\system32\svchost.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=CB8EF03A442C4EBA6F3CBC2612B3938E

dalchina · 04 Dec 2015

Hi, a BEX error is usually related to a DEP problem, (Data Exception Prevention)
Two somewhat older references:
Change Data Execution Prevention settings

https://support.microsoft.com/en-us/kb/875352

Potentially if you can identify the cause you can set an exception if you wish.

If AppName=User Data Access_3c290 doesn't mean anything to you, you may need to proceed by elimination.

E.g.
1. Does the error occur after you do a clean boot?
If not
2. Progressively enable programs/groups of programs until it does
If the error still occurs after a clean boot
3. Does it occur in safe mode?

AppError

AppError

Crash Report