How long does it normally take to install Office 365? I'm trying to install Office 365 and it's been over 10 minutes and all I get is spinning dots and the message "We're sorry for the wait. The page is taking longer to load than expected". I'm install through Edge.
I had your same issue while trying to download access which had already been paid for. I tried different machines on different networks ranging from windows 7, 8 and 10. Firefox, Chrome and IE, all of them hung at "We’re sorry for the wait. The page is taking longer to load than expected." and showed my target, the download button grayed out in the background.
The fix:
the URL you are led to is https://stores.office.com/myaccount/home.aspx
remove the /home.aspx in the address bar so you are going to https://stores.office.com/myaccount
The install button lights up.
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