New
#861
When free version 5.55 was released, the updater showed me one program that needed to be updated and another one which was already up-to-date. When pressing the update button, I got a message saying "to use this feature you must upgrade to CCleaner Pro". A few hours later, the pop-up was replaced with the connection error 26 and the up-to-date program I had disappeared from the list. I used Geek Uninstaller to get rid of the item which needed updating -- an extension for Internet Explorer which I never use.
" Telling me how to fix my issue "............may we know how ?
It just does not work on my rig !
Updated , and activated again .............still no luck , what went wrong ??
@pietcorus2, @OldMike65 -- There are all sorts of issues reported on Piriform CCleaner Bug Forum regarding v5.55 Software Updater Tool as well as CCleaner Pro users having problems updating. Posts are all over the place so the best advice is to check it out and see if anything applies to an individual situation.
Also, it's being reported that the error code 26 with the free version has been fixed. It was a server issue. I do not know if the Software Updater will vanish from the free version in 14 days or if those users will just continue to get a pop-up saying "to use this tool you must upgrade to pro version".