Latest CCleaner Version Released  

Wisewiz said:

Well, it gave me the right result, then a re-click gave me the error result, closed the app, re-opened and got the error result first click. Ran the cleaner set to my options, and a re-click gave me the right result. Weird. Thanks for bringing this to our attention Mike.

If some of you report it to Piriform besides just me, it could help draw attention to this bug faster.

Will do.

Wisewiz said:

Well, it gave me the right result, then a re-click gave me the error result, closed the app, re-opened and got the error result first click. Ran the cleaner set to my options, and a re-click gave me the right result. Weird. Thanks for bringing this to our attention Mike.

Just got an answer from the folks at CCleaner, they say its intentional and have no plans to fix it. They don't want people clicking on it more than once because it blogs down their server.

OldMike65 said:

Just got an answer from the folks at CCleaner, they say its intentional and have no plans to fix it. They don't want people clicking on it more than once because it blogs down their server.

That's what they told me, as well. I wrote back to say that they could do a better job of the report pop-up after a second click. "could not be updated: Purchase/Register/Cancel" seems crude, unenlightening, and just plain misleading to me.

OldMike65 said:

Just got an answer from the folks at CCleaner, they say its intentional and have no plans to fix it. They don't want people clicking on it more than once because it blogs down their server.

Wisewiz said:

That's what they told me, as well. I wrote back to say that they could do a better job of the report pop-up after a second click. "could not be updated: Purchase/Register/Cancel" seems crude, unenlightening, and just plain misleading to me.

Mike and Wisewiz, I'm sure that's what they told you, but that's the most cockamamie rationale from a major vendor I've ever heard. What are they using for a server? An 8086 with dual floppies?

Update:

From a volunteer, I think, at CC support today:

"Based on the issue you described that you tried to update your copy of CCleaner and that it showed this pop-up with 3 buttons "Purchase, Register, Cancel" which could be misleading as you've mentioned.

With this pop-up, if you have a paid license, you'll only need to click "Register" button to key in your registration details, once our server detected your paid license your update will proceed."

That's as ridiculous as "blogs down their server." I've written back, but my reply was so filled with expletives that I can't post it here.

The point is that the "can't be updated ... Purchase/Register/Cancel" pop-up should never pop up. It doesn't matter whether I'm just re-checking or not. I want an "up to date" notice or an actual update. I said as much, but definitely not in those words.

Wisewiz said:

Update:

From a volunteer, I think, at CC support today:

"Based on the issue you described that you tried to update your copy of CCleaner and that it showed this pop-up with 3 buttons "Purchase, Register, Cancel" which could be misleading as you've mentioned.

With this pop-up, if you have a paid license, you'll only need to click "Register" button to key in your registration details, once our server detected your paid license your update will proceed."

That's as ridiculous as "blogs down their server." I've written back, but my reply was so filled with expletives that I can't post it here.

The point is that the "can't be updated ... Purchase/Register/Cancel" pop-up should never pop up. It doesn't matter whether I'm just re-checking or not. I want an "up to date" notice or an actual update. I said as much, but definitely not in those words.

Well its good to know we are not the only ones who think CCleaner needs to fix this issue. But bottom line I think is the folks at Piriform have no intentions to fix anything.

Mike, Wiz, et al................

FWIW, I found the little dust bunny Piriform drops on your machine to trigger that obnoxious screen. I kept watching what it would clean each time I ran the cleaner. After cleaning, the normal "up to date" message is there, 2nd etc. times you get the Register/Purchase crap. When you click the check for updates, it writes a record as shown in my pic in the directory shown. It's flag as a hidden system file and directory, so to see it with Notepad, you have to allow hidden. Anyway, after it writes that and you get the dumb message, run the cleaner and it will delete the file entry, and next time you get Up to Date. Weeeeeeee!!

CCleaner needs to be told to go after the Internet Explorer cache.

Zaaaaaap!

CCleaner Version 5.83.9050 released

This version includes added cleaning support for Windows 10 Snip & Sketch and upgraded cleaning support for Microsoft OneDrive. We have also added several bug fixes for Driver Updater alongside improvements to messaging and error handling.

Cleaning improvements
New support for Windows 10 Snip & Sketch temporary files
Improved cleaning of Microsoft OneDrive logs
Driver Updater
Improved error handling messages and options
Fixed a bug where driver categories were not displaying correctly
Fixed a bug causing UI issues when navigating between tabs
Fixed a bug causing the program to hang when scanning for drivers to update