Built-in apps won't open, creating new user account didn't help


  1. Posts : 1
    windows 10
       #1

    Built-in apps won't open, creating new user account didn't help


    My HP Ultrabook was upgraded to Windows 10 in September. I am able to browse internet, send/receive email and use Microsoft Office programs. Computer is rarely used (2 or 3 times per month). Last weekend I noticed that the built-in calculator app would not open (calendar and others behaved similarly). Called both Microsoft and HP support. Both suggested that the installation (upgrade) had corrupted my user account. Several internet search results also indicated creating a new user profile (copying data files from old to new account) might resolve all issues. Created new account yesterday but nothing changed. HP suggested that I must wait for major update in December. It's difficult to believe that Microsoft hasn't resolved these problems between July and now.
      My Computer


  2. Posts : 0
    Dual Boot 10 Pro v1607 10 Pro rs2 build 14971
       #2

    Hi Basil Parmesan, welcome to Ten Forums. There is a new update that was just released via Windows Update last Thursday the 12th. If you haven't gotten it yet I would try that first. To check go to Settings >Update and Security > windows update and click on the "check for updates" button. If it is not showing up there you could download it and install it using this tutorial from the tutorial forum. Windows 10 ISO Download - Windows 10 Forums . Option #2 using the media creation tool will allow you to install the upgrade via a usb drive. It should solve your problem the fastest.
      My Computer


  3. Posts : 5,457
    windows 10 Pro ver 22H2 build 19045.4355
       #3

    Basil Parmesan said:
    My HP Ultrabook was upgraded to Windows 10 in September. I am able to browse internet, send/receive email and use Microsoft Office programs. Computer is rarely used (2 or 3 times per month). Last weekend I noticed that the built-in calculator app would not open (calendar and others behaved similarly). Called both Microsoft and HP support. Both suggested that the installation (upgrade) had corrupted my user account. Several internet search results also indicated creating a new user profile (copying data files from old to new account) might resolve all issues. Created new account yesterday but nothing changed. HP suggested that I must wait for major update in December. It's difficult to believe that Microsoft hasn't resolved these problems between July and now.
    Re-register Windows apps:
    Right click at Strt button > click Command Prompt (Admin) > type powershell > press Enter key.
    At the flashing prompt, copy and paste this command line ( to avoid typo it's best to apply Copy/paste method)......
    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    > press Enter.
      My Computer


 

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