New
#1
Built-in apps won't open, creating new user account didn't help
My HP Ultrabook was upgraded to Windows 10 in September. I am able to browse internet, send/receive email and use Microsoft Office programs. Computer is rarely used (2 or 3 times per month). Last weekend I noticed that the built-in calculator app would not open (calendar and others behaved similarly). Called both Microsoft and HP support. Both suggested that the installation (upgrade) had corrupted my user account. Several internet search results also indicated creating a new user profile (copying data files from old to new account) might resolve all issues. Created new account yesterday but nothing changed. HP suggested that I must wait for major update in December. It's difficult to believe that Microsoft hasn't resolved these problems between July and now.