Page 3 of 4 FirstFirst 1234 LastLast
  1.    24 Nov 2015 #21
    Join Date : Nov 2015
    Posts : 65
    10Prox64
    Thread Starter

    Found the entry e:\user\Public\PublicDocuments\ in registry, only one instanceClick image for larger version. 

Name:	2015_11_24_22_40_171.png 
Views:	5 
Size:	283.1 KB 
ID:	50367
    Changed to as you can see.
    No luck still throwing up the error message.
      My ComputerSystem Spec
  2.    25 Nov 2015 #22
    Join Date : Sep 2015
    Posts : 2,376
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    I meant to change the path of soundtoys from E to C. I hope you didn't do something wrong.
      My ComputerSystem Spec
  3.    25 Nov 2015 #23
    Join Date : Nov 2015
    Posts : 65
    10Prox64
    Thread Starter

    Quote Originally Posted by spapakons View Post
    I meant to change the path of soundtoys from E to C. I hope you didn't do something wrong.
    No it s all good. Swapped it back.

    Switching the soundtoys folder to the C drive location doesn't work. The plugins dont load, they inexplicably look for them in
    E:\User\Public\Documents\Soundtoys\Soundtoys 5
    even though the installer places them
    C:\Users\Public\Documents\Soundtoys\Soundtoys 5
    I've searched the registry for
    all public documents loactions
    Soundtoys locations
    Each individual plugin name
    Nothing of relevance.
    I've used JunctionLinkMagic to check all junction points and symbolic links are not interfering with the relevant parent and child folder.
    Nothing.
    No response from soundtoys yet!
      My ComputerSystem Spec
  4.    25 Nov 2015 #24
    Join Date : Sep 2015
    Posts : 2,376
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Maybe then you have to change the path from your application. See the application settings or the plugin settings.
      My ComputerSystem Spec
  5.    25 Nov 2015 #25
    Join Date : Nov 2015
    Posts : 65
    10Prox64
    Thread Starter

    Good thought, looked into it. It defaults to the user directory when saving anyway. Which is oddly on the E drive not the C drive where the installer places it
    Ive emailed their support again. Happy for them to log on with Teamviewer see if they can see whats happening. Can only wait.
    Im of the opinion there something cross-wired in their coding when installing. They asked for a screen shot of the error a few weeks back, silence since.
    Attached Thumbnails Attached Thumbnails 2015_11_25_22_42_291.png  
      My ComputerSystem Spec
  6.    25 Nov 2015 #26
    Join Date : Sep 2015
    Posts : 2,376
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    How this E drive came upon? Did you ever move your home folder to another drive?
      My ComputerSystem Spec
  7.    25 Nov 2015 #27
    Join Date : Nov 2015
    Posts : 65
    10Prox64
    Thread Starter

    help


    Quote Originally Posted by spapakons View Post
    How this E drive came upon? Did you ever move your home folder to another drive?
    Not to sure what you mean by home folder.
    As far as I recall I did have a symbolic link at one time. When the issue arose deleted it.

    This led me to check the registry and jelly link.
    After deleting the public folders on the e drive and uninstaaling the soundtoys plugins nothing appears to show for the location,e public folders or soundtoys in the registry.
      My ComputerSystem Spec
  8.    25 Nov 2015 #28
    Join Date : Sep 2015
    Posts : 2,376
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Apparently some traces were left in Registry causing your problems. If this is not a very big trouble, I would try to uninstall completely the application, removing all traces with an uninstall utility, and then install it again. But I guess it would take a whole day, so I don't know if it's worth it.
      My ComputerSystem Spec
  9.    21 Dec 2015 #29
    Join Date : Nov 2015
    Posts : 65
    10Prox64
    Thread Starter

    Quote Originally Posted by spapakons View Post
    Apparently some traces were left in Registry causing your problems. If this is not a very big trouble, I would try to uninstall completely the application, removing all traces with an uninstall utility, and then install it again. But I guess it would take a whole day, so I don't know if it's worth it.
    I've unsintalled the software (Soundtoys bundle), checked registry with manual search for installers, checked all directories for traces.

    TBH It's got to be something to do with Symbolic Links. I've ran a program that checks all shortcut links and nothing appears to be corrupt. The other programs in the defined location work and save fine.

    I've contacted Soundtoys support on several occassions and I believe there is only 3 possible solutions :

    1 Full resintall of windows (several days with all programs and configs). Do have a full backup but this issue with Soundtoys was prevelant before upgrades. So not convinced.
    2 Soundtoys to introduce an installation method with manual selection of preset location path.
    3 Work out why the software is acting in such a way and workaround it.

    Thanks again.
      My ComputerSystem Spec
  10.    21 Dec 2015 #30
    Join Date : Aug 2015
    Maine
    Posts : 40,174
    Windows10Pro 64Bit

    Their still could be traces of your program "Soundtoys" that you might have missed searching in Windows. Also some programs install themselves with different names then you might not even look for. As far as in your registry, same thing, as it could have written itself into many different area's. You might want to use a good registry program to search for those files, other than regedit. On searching your windows for any traces, you could try using a free program called "everything" which does a really excellent job of finding any file traces.
    Here is a link for everything, if you want to try it. http://www.voidtools.com/
      My ComputersSystem Spec

 
Page 3 of 4 FirstFirst 1234 LastLast


Similar Threads
Thread Forum
Files automatically renaming themselves, duplicate file names
I have a new laptop, so unless this is some weird feature that's specific to the laptop, then I assume it's a Windows 10 settings issue because I've never encountered anything like this before. I downloaded several JPGs and PDFs from various emails...
General Support
Solved Saving files to default Pic, Vid and Docs Problem
Hi Guys I seem to have a problem trying to save file to my default Docs, vid and Pics folder on my C drive. I have attached a pic of what it says. I have changed the permissions to let me do this or am I looking in the wrong place? If I save the...
General Support
File explorer chinese files names and phantom files.
When I launch file explorer and get the home view, it is showing a bunch of filenames in Chinese characters (see attached screenshot) which it says are in the desktop folder. However there are no such files when I look at the desktop folder. WTF? ...
General Support
Solved Editing and Saving Office Files
Since I upgraded to Windows 10 I am unable to open an existing Office file, edit and save it. I get popup messages saying that I don't have administrator permissions. I am logged in as administrator. Also, I'm told that the files are Read Only,...
General Support
asking question about .edb data files. What are they used for?
I posted or tried to post a question yesterday asking about .edb data files. I have several LARGE .edb data files on my desktop and wonder what they are for. The name associated with most of them starts out as "Catalog...............and long...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 19:57.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums