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  1.    13 Nov 2015 #1
    Join Date : Oct 2015
    Stratford, On, Canada
    Posts : 56
    Windows 10 Pro 1607 14393.1358

    Facebook App Will not Stay Open


    On wife's laptop, Win 10 Home, Facebook App worked for her until today. Now the app opens for 5sec then closes. She is still on 10240build. Uninstall/reinstall no fix. Went to store tried updates there no updates. Rebooted computer after reinstall no fix. New laptop less than a month old so no build upgrade available.

    Any idea (she is not going to do a new account) to fix the app?
      My ComputerSystem Spec
  2.    25 Nov 2015 #2
    Join Date : Nov 2015
    Posts : 1
    windows 10

    I have the same problem, as of today (11/25) after a windows upgrade. tried uninstalling and reinstalling - no luck

    Quote Originally Posted by chideock View Post
    On wife's laptop, Win 10 Home, Facebook App worked for her until today. Now the app opens for 5sec then closes. She is still on 10240build. Uninstall/reinstall no fix. Went to store tried updates there no updates. Rebooted computer after reinstall no fix. New laptop less than a month old so no build upgrade available.

    Any idea (she is not going to do a new account) to fix the app?
      My ComputerSystem Spec
  3.    26 Nov 2015 #3
    Join Date : Oct 2015
    Stratford, On, Canada
    Posts : 56
    Windows 10 Pro 1607 14393.1358
    Thread Starter

    Wife now has 10586.14 build. She has not tried the Facebook App again yet. I'll get her to try it today when she has a chance.
      My ComputerSystem Spec
  4.    26 Nov 2015 #4
    Join Date : Oct 2015
    Stratford, On, Canada
    Posts : 56
    Windows 10 Pro 1607 14393.1358
    Thread Starter

    Checked with wife still same issue
      My ComputerSystem Spec
  5.    26 Nov 2015 #5
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,557
    Windows 10 x64 Home Version(1709) Build16299.19

    The app takes you to the store.
    How I got to facebook was got it up showing then on the 3 ... left clicked and pinned it to start
    now when I want it I just click start then face book icon

    Or add it to the Favourites Bar or if you use MSN page you will find it there
      My ComputerSystem Spec
  6.    26 Nov 2015 #6
    Join Date : Oct 2015
    Stratford, On, Canada
    Posts : 56
    Windows 10 Pro 1607 14393.1358
    Thread Starter

    Quote Originally Posted by hTconeM9user View Post
    The app takes you to the store.
    How I got to facebook was got it up showing then on the 3 ... left clicked and pinned it to start
    now when I want it I just click start then face book icon

    Or add it to the Favourites Bar or if you use MSN page you will find it there
    She was used to the app from her old iPad so she went that route on her new Laptop.

    The windows app worked for her until all the update/upgrades now after downloading the app, pinning it to start it opens for a few seconds then closes. Not entirely sure what your procedure is, maybe you could expand on it a bit.

    In the meantime she is using a browser for facebook.

    I posted because it seems the app is buggy and maybe there is a fix.
      My ComputerSystem Spec
  7.    26 Nov 2015 #7
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,557
    Windows 10 x64 Home Version(1709) Build16299.19

    In Bing or Google search type facebook.com.
    Once you get the page you want.
    You can log in that way.,
    Well there click on more action where the 3 ... dots are
    Once in you will see Pin To Start.
    Click that and follow where it will ask you to save
    Once done click start down in left hand corner
    where your tiles will open up
    scroll down to find the facebook tile.
    you can resize it.
    That is how you do it,
    Next time you want it go to start click on the tile and facebook will open up for you

    Hope that help if you need any other help please do ask
      My ComputerSystem Spec
  8.    26 Nov 2015 #8
    Join Date : Oct 2015
    Stratford, On, Canada
    Posts : 56
    Windows 10 Pro 1607 14393.1358
    Thread Starter

    Quote Originally Posted by hTconeM9user View Post
    In Bing or Google search type facebook.com.
    Once you get the page you want.
    You can log in that way.,
    Well there click on more action where the 3 ... dots are
    Once in you will see Pin To Start.
    Click that and follow where it will ask you to save
    Once done click start down in left hand corner
    where your tiles will open up
    scroll down to find the facebook tile.
    you can resize it.
    That is how you do it,
    Next time you want it go to start click on the tile and facebook will open up for you

    Hope that help if you need any other help please do ask
    Oh I see you used Edge for the above - I was trying to figure out the 3 dots thing since I don't use edge. I thought initially you were talking about the app. Now I understand!!!

    She has it figured out in Chrome but would still like to use the app. Thanks for the procedure.
      My ComputerSystem Spec
  9.    26 Nov 2015 #9
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,557
    Windows 10 x64 Home Version(1709) Build16299.19

    Let me know if you get stuck
    yes I only use Edge
    I don't have IE11 or Chrome
    if you use IE11 and make msn your home page face book will appear in favourites
      My ComputerSystem Spec
  10.    30 Nov 2015 #10
    Join Date : Oct 2015
    Stratford, On, Canada
    Posts : 56
    Windows 10 Pro 1607 14393.1358
    Thread Starter

    Deleted app. Ran CCleaner Registry option, Re-installed app. Now works.

    So either the CCleaner fixed something OR Facebook App is updated - don't know which but app works now.
      My ComputerSystem Spec

 
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