1.    12 Nov 2015 #1
    Join Date : Aug 2015
    San Francisco, California USA
    Posts : 1,005
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix

    Windows Camera app no longer works


    On my ASUS G74SX-3DE Notebook, Windows Camera no longer works after the app update(s) recently.

    It would start up with:
    Click image for larger version. 

Name:	2015-11-12_14-50-12.jpg 
Views:	5 
Size:	59.9 KB 
ID:	47734

    I have no idea who makes the camera for the device and ASUS doesn't provide Windows 10 drivers except the camera works fine with other apps.

    Windows installs a driver with the device listed as:
    USB2.0 UVC 1M WebCam
    in device manager with driver version 10.0.10240.16384 and the date

    USB\VID_13D3&PID_5134&MI_00
    USB\VID_13D3&PID_5134&REV_0725&MI_00

    is the device ID's
      My ComputerSystem Spec
  2.    14 Nov 2015 #2
    Join Date : Jul 2015
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)

    Try WebcamViewer to verify that the camera is working:

    WebcamViewer View your webcam on Window 7 | Bust A TECH
      My ComputerSystem Spec
  3.    14 Nov 2015 #3
    Join Date : Jul 2015
    Posts : 615
    Windows 10 Enterprise x64 (build 10586)

    If the webcam is working, then please let us know if you have the N or KN version of Windows (European or Korean). If you do, download this because it may fix it:
    Download Media Feature Pack for N and KN versions of Windows 10 from Official Microsoft Download Center
      My ComputerSystem Spec
  4.    15 Nov 2015 #4
    Join Date : Aug 2015
    San Francisco, California USA
    Posts : 1,005
    Windows XP/7/8/8.1/10, Linux, Android, FreeBSD Unix
    Thread Starter

    US version and problem fixed after system rebooted since the new version of the app was installed. I have CyberLink YouCam7 installed so I know the cam works.
      My ComputerSystem Spec

 


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