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  1.    18 Oct 2015 #1
    Join Date : Sep 2015
    Posts : 27
    Windows 10 Pro 64 bit

    Another Windows 10 / WMP compatibility thread...


    I have upgraded several of my family's PCs from Windows 7 Professional to Windows 10 Pro. In all but the last one -- a laptop -- WMP 12 is present after the upgrade, shows up in the default apps list, and works perfectly. With the last one it did not show up in the list and I can't find it anywhere on the disk. I googled it only to find that it apparently isn't compatible with Windows 10 -- big surprise to me and the 5 previously upgraded PCs that have it working. When I tried to download it the Microsoft web site gave me an error saying that the program was not compatible with my OS (Win 10).

    In fact, I'm listening to some nice music being played on WMP 12 on my Windows 10 Pro desktop PC as I type this note.

    I'm assuming that if it runs on all of my other Win 10 Pro machines that it should also be on, and run, on the last upgrade, the laptop. Can anyone explain this? Of course my preference is to get WMP 12 on the laptop, not lose it on all of the other machines.

    Anyone?
      My ComputerSystem Spec
  2.    18 Oct 2015 #2
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,130
    Windows 10 Pro

    Where on earth have you found information about Windows Media Player not being compatible with Windows 10? Of course it is! It is a native Windows 10 application, present in all editions of Windows 10 (except the so called N and KN versions).

    Windows Media Center is not officially compatible with Windows 10 (unofficial hacks exist) but that's a totally different program.

    As you seem to be from the US, I cannot think how one of your Windows 7 computers could have got the Windows 7 N version or if you have accidentally used Windows 10 N version for the upgrade, but if this is the case it would explain the missing Windows Media Player. In any case you can download the Windows 10 Media Feature Pack and install it, it should solve the issue.

    Check first if you for some reason have got the Windows 10 N, right click the Start button and select System. If you have got an N version, the N is shown after the Windows edition:

    Click image for larger version. 

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    Kari
      My ComputerSystem Spec
  3.    18 Oct 2015 #3
    Join Date : Sep 2015
    Posts : 27
    Windows 10 Pro 64 bit
    Thread Starter

    Thanks for your reply Kari. There are lots of easily found web posts that say WMP is not compatible with Windows 10. The latest download you can find on the Microsoft site is for Win 8.1 and when you try to dl/install it you get an error saying that it is incompatible with Win 10. And no, I didn't install an N or KN version -- just Win 10 Pro.

    I tried the stand-alone installer from your link. It completes without error but if it installed WMP somewhere then neither I nor Win 10 can find it. There is a Windows Media Player folder in Program Files (x86) and inside it are all the appropriate folders for an installed WMP but every one of them are empty On all my other machines Windows Media Player is installed in the Program Files folder. There is a WMP install package in wow64 WinSxS folder but when I double-click on the executable contained in it I get an error saying that it is incompatible with my OS version.

    System properties shows that I am running a 64 bit OS.

    I just don't understand what is going on here...
      My ComputerSystem Spec
  4.    19 Oct 2015 #4
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,130
    Windows 10 Pro

    Out of personal interest, could you please give a link or two for articles / sites telling that WMP is not compatible with Windows 10? I've now made following searches in Google and Bing and can't find anything:
    • WMP not compatible with Windows 10
    • Windows Media Player not compatible with Windows 10
    • WMP compatible with Windows 10
    • Windows Media Player compatible with Windows 10
    • Does WMP work in Windows 10
    • Does Windows Media Player work in Windows 10
    • WMP compatibility Windows 10
    • Windows Media Player compatibility Windows 10


    That being said, have you searched the C: drive for the executable wmplayer.exe​?
      My ComputerSystem Spec
  5.    19 Oct 2015 #5
    Join Date : Aug 2015
    Posts : 610
    W10

    I just googled whether Windows Media Player would be available for Windows 10 and surprisingly, the Microsoft website really does not list it. It does for Windows 7, 8 and 8.1, also mentioning that it would be part of the operating system. But it does mention it for Windows 10. I also have not found a download like "If it's broken, download this installer to fix it".

    Anyway, if you don't have an "N" version of Windows 10, then WMP should actually be part of your Windows installation. In my case, the upgrade just left WMP where it was, that is in C:\Program Files (x86)\Windows Media Player\.
      My ComputerSystem Spec
  6.    19 Oct 2015 #6
    Join Date : Sep 2015
    Posts : 27
    Windows 10 Pro 64 bit
    Thread Starter

    Another Windows 10 / WMP compatibility thread...


    I think most of what I ran across was about the DVD playback capability not being included but on all but this machine it appears that WMP is available for DVD playback too. I've looked everywhere I know of or was pointed to by google but have not found a reference to a Windows 10 version or an active download link. The update link you provided me will [I think] add back the DVD functionality but it does not include the player itself.

    In a search for wmplayer.exe I find it in the installation packages folder but for whatever reason it just isn't getting installed. The first screen capture below is from the laptop that has the issue. The second is from one of the machines that WMP 12 is working properly on.

    Click image for larger version. 

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    Click image for larger version. 

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      My ComputerSystem Spec
  7.    19 Oct 2015 #7
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 13,130
    Windows 10 Pro

    First screenshot, have you tried to right click one of the wmplayer.exe files selecting Open?
      My ComputerSystem Spec
  8.    19 Oct 2015 #8
    Join Date : Sep 2015
    Posts : 27
    Windows 10 Pro 64 bit
    Thread Starter

    Yes, that was the first thing I tried. Well, actually the first thing was double-click followed by right-click/open followed by right-click and look for "Open with...". Though I am the administrator I also tried "Run as Administrator". In no case did it ever try to run a program -- nothing, nada, zip, zilch. When I tried running as administrator I got the security confirmation followed by nothing.
      My ComputerSystem Spec
  9.    19 Oct 2015 #9
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 18,085
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Try going to Programs and Features(right click the to find it quickly), and on the right side column, you'll see "Turn Windows features on or off", click that.
    Windows Features will open up.
    Scroll down to Media Features and expand.
    See if Windows Media Player is checked, if not, check it.

    If it is checked, then uncheck it.
    Click "OK" and close the dialog, and reboot.
    Go back and reverse the process by checking and rebooting again.
      My ComputersSystem Spec
  10.    19 Oct 2015 #10
    Join Date : Sep 2015
    Posts : 27
    Windows 10 Pro 64 bit
    Thread Starter

    Well, that's pretty embarrassing. I've looked there 3-4 times but was looking for "Windows Media Player" specifically and didn't find it.

    It was selected at the "Features" level but not at the WMP level. I selected it and got an error saying that windows could not complete the change. Then I rebooted and cleared it, again rebooting before selecting it again.

    Now I have WMP 12 working just like its supposed to. Don't know what happened to get it messed up during the upgrade but happy to have it back.

    Thanks all for taking your time to help me. I appreciate it very much.

    Best regards,

    Howard
      My ComputerSystem Spec

 
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