My apps keep going white on my desktop

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  1. hollyoaks777's Avatar
    Posts : 296
    Windows 10 Home
       #1

    My apps keep going white on my desktop


    My apps keep going white on my desktop. And I don't know why.
    Can anyone tell me why? I am running windows 10 Home on HP Pavilion Notebook - 15-ab040sa
      My Computer

  2. jds63's Avatar
    Posts : 3,139
    Windows 10 Pro 64 bit Version 20H2
       #2

    Make shortcuts yourself for this on desktop ? Only Windows 10 apps you tried to put on desktop, as i see Mail app for one ? I believe this can not be done with Live tiles on the desktop, only other software on the system can.


    For any others can try to rebuild icon cache https://www.tenforums.com/tutorials/5645-icon-cache-rebuild-windows-10-a.html
    Can locate file and create another shortcut.
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  3. hollyoaks777's Avatar
    Posts : 296
    Windows 10 Home
    Thread Starter
       #3

    That worked for 10 seconds. I had to delete them and drag them bag onto the desktop. Then they didn't respond so I had to restart. That wasn't responsive either so ctrl alt delete sign out, then fatal error with cortana. Now they are white again I think it might be acronis 2014 as when I was restarting it said it was terminating actions. So off to try and find out how to completely stop that running in the background until I need it. Thank you JDS
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  4. jds63's Avatar
    Posts : 3,139
    Windows 10 Pro 64 bit Version 20H2
       #4

    hollyoaks777 said:
    That worked for 10 seconds. I had to delete them and drag them bag onto the desktop. Then they didn't respond so I had to restart. That wasn't responsive either so ctrl alt delete sign out, then fatal error with cortana. Now they are white again I think it might be acronis 2014 as when I was restarting it said it was terminating actions. So off to try and find out how to completely stop that running in the background until I need it. Thank you JDS
    Your welcome!
    Not sure i like error part with anything, had unresponsive system then.
    What worked, recreate icons did you try rebuild icon cache? Again can not put Live tiles there i am pretty sure.When put regular software icons, how are you doing this exactly ? Opening file locations here C:/ProgramData/Microsoft/Windows/Startmenu/Programs
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  5. hollyoaks777's Avatar
    Posts : 296
    Windows 10 Home
    Thread Starter
       #5

    Disabled Acronis 2014 and rebuilt again and seems to be ok. Scared to speak to soon. But I definately think it was Acronis 2014.
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  6. jds63's Avatar
    Posts : 3,139
    Windows 10 Pro 64 bit Version 20H2
       #6

    hollyoaks777 said:
    Disabled Acronis 2014 and rebuilt again and seems to be ok. Scared to speak to soon. But I definately think it was Acronis 2014.
    Was some talk about compatibility of Acronis 2014 and Windows 10 back in June-July, not sure if it was fixed or need 2015 updates. Strange how it caused this issue, but not familiar with use of this software anymore .
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  7. hollyoaks777's Avatar
    Posts : 296
    Windows 10 Home
    Thread Starter
       #7

    jds63 said:
    Was some talk about compatibility of Acronis 2014 and Windows 10 back in June-July, not sure if it was fixed or need 2015 updates. Strange how it caused this issue, but not familiar with use of this software anymore .
    What do you use now ? And what is the best root folder for windows screen beam?
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  8. jds63's Avatar
    Posts : 3,139
    Windows 10 Pro 64 bit Version 20H2
       #8

    hollyoaks777 said:
    What do you use now ? And what is the best root folder for windows screen beam?
    I do not use any imaging software, but many use free Macrium Reflect. Again not familiar with use of this
    http://www.actiontec.com/products/68.php
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  9. hollyoaks777's Avatar
    Posts : 296
    Windows 10 Home
    Thread Starter
       #9

    jds63 said:
    I do not use any imaging software, but many use free Macrium Reflect. Again not familiar with use of this
    http://www.actiontec.com/products/68.php
    OK thank you for your help. It's much appreciated.
      My Computer

  10. jds63's Avatar
    Posts : 3,139
    Windows 10 Pro 64 bit Version 20H2
       #10

    hollyoaks777 said:
    OK thank you for your help. It's much appreciated.
    Anytime,your welcome, are others here who are more familiar with products like the ones you mentioned if you need further help with those, feel free to post a topic for it.
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