Just want to remind ya'll about the prior key spammer with an exe of the same name...
Not the issue here with the actual official Showkey posted here... But the un-official one floating the web..
Upon further analysis and investigation we have verified your submission and as such this detection will be removed from our products.
The updated detection will be distributed in the next set of virus definitions, available via LiveUpdate
Please note that whitelisting can take up to 24 hours to take effect.
Update: This is only for the file "dm_log_collector.exe" just to clarify
Last edited by OldMike65; 14 May 2016 at 06:19.
Good to hear.. maybe our friend @NortonSupport escalated it... LOL
But as Mike says... by far, most have not had a problem.
Either way it would be nice to know what triggers the blacklisting.
Update on our problem with Norton and dm_log_collector.exe
Just wanted to let everyone know, I am still working on this, the email I got from Norton the other day told me this issue would be fixed in 24hrs. Its been 48 hrs and on my other computer, which runs Norton too, this issue is still not fixed.
So I was just back on Norton support again for another hour this morning, showing them the email they sent me, telling them about this issue ALL OVER again .....ended up going thru 2 of their support people ...1st one ran away ...2nd one said 1st one got disconnected ....right.... Anyhow .....2nd tech told me he is going to escalate this issue to their top people...again....and are going to send me another email confirming when this issue is resolved. My email and phone # are on file with Norton.....and I had the tech confirm that too.....their not that smart....
Right now it looks like another 2 more days, making it Tuesday instead of Monday ....for the issue to be fixed.
I am a VERY stubborn old man...I am NOT going to give up folks, until I get this stupid problem IS fixed by Nortons. Trust ME ...I don't give up easy. Just wanted you all to know....I am fighting this issue until Norton fixes it.