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  1.    13 May 2016 #341
    Join Date : Aug 2015
    Maine
    Posts : 34,824
    Windows10Pro 64Bit

    Quote Originally Posted by essenbe View Post
    Norton also flags the DM Log Collector we use for BSOD cases.
    What is this file Steve ...DM Log collector ...I would like to try and run it myself
      My ComputersSystem Spec
  2.    13 May 2016 #342

    Yup, Mike....that's what baffles me as well... thus hoping Norton will clarify matters for us.
      My ComputerSystem Spec
  3.    13 May 2016 #343
    Join Date : Aug 2015
    Maine
    Posts : 34,824
    Windows10Pro 64Bit

    Quote Originally Posted by Superfly View Post
    Yup, Mike....that's what baffles me as well... thus hoping Norton will clarify matters for us.
    This so called Norton Support person, has not typed any reply .....I run Nortons on 2 computers, never gives me problems like I see 2 people have posted ......
      My ComputersSystem Spec
  4.    13 May 2016 #344
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 16,557
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Well Mike, if you can, then maybe you should write Norton, and tell them it works for you, and ask them if they need any logs to compare.
    I have done that with other software that works for me but not for others. The firm will either ask for log file you already have or give you a download link to their tool that creates them. IOBIT did the 2nd when I was testing for them about 3-4 years ago.
      My ComputersSystem Spec
  5.    13 May 2016 #345
    Join Date : Aug 2015
    Maine
    Posts : 34,824
    Windows10Pro 64Bit

    Quote Originally Posted by Cliff S View Post
    Well Mike, if you can, then maybe you should write Norton, and tell them it works for you, and ask them if they need any logs to compare.
    I have done that with other software that works for me but not for others. The firm will either ask for log file you already have or give you a download link to their tool that creates them. IOBIT did the 2nd when I was testing for them about 3-4 years ago.
    That's not what I'm asking cliff....I want to test this program that Steve says Nortons blocks .....I have no problems running Nortons .....so ......I want to see some proof on MY Computer....
      My ComputersSystem Spec
  6.    13 May 2016 #346
    Join Date : Oct 2013
    NW Florida
    Posts : 9,051
    Windows 10 Enterprise and Pro/Windows 7 Enterprise/Linux Mint

    Quote Originally Posted by OldMike65 View Post
    What is this file Steve ...DM Log collector ...I would like to try and run it myself
    @OldMike65, BSOD - Posting Instructions
      My ComputersSystem Spec
  7.    13 May 2016 #347
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 16,557
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Quote Originally Posted by OldMike65 View Post
    That's not what I'm asking cliff....I want to test this program that Steve says Nortons blocks .....I have no problems running Nortons .....so ......I want to see some proof on MY Computer....
    Oh like a 2nd opinion? Seeing that ShowKey works for you....
      My ComputersSystem Spec
  8.    13 May 2016 #348
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 16,557
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
      My ComputersSystem Spec
  9.    13 May 2016 #349

    Quote Originally Posted by OldMike65 View Post
    This so called Norton Support person....
    LOL.. I briefly checked, he is on the Norton support twitter feed as well as Microsoft support forums...
      My ComputerSystem Spec
  10.    13 May 2016 #350
    Join Date : Apr 2015
    Posts : 12,436
    W10Prox64

    Quote Originally Posted by Superfly View Post
    LOL.. I briefly checked, he is on the Norton support twitter feed as well as Microsoft support forums...
      My ComputerSystem Spec

 
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