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  1.    07 Oct 2015 #1
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Home 64

    I cannot login to the Microsoft Store


    I just upgraded to Windows 10 from Windows 7 and I decided to add an app. I clicked on the store app and then picked the app I wanted and then clicked on Free. A menu came up that said choose account so I clicked on Microsoft Account and a screen popped up for about one second and then was gone. I then went up to the upper right hand of the screen and clicked on the icon to the left of the search window and clicked on Sign In, then I clicked on Microsoft Account and the same thing happened again, a screen popped up and then in a second it was gone. Does anyone have any idea what is causing this?
    Below is the screen I see for a few seconds before it goes away.
    Also, when I go into Setting/Account and click on "Sign in with a Microsoft account instead" the same thing happens.


    Last edited by lifejogger; 07 Oct 2015 at 15:41.
      My ComputerSystem Spec
  2.    09 Oct 2015 #2
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Home 64
    Thread Starter

    I think I am the only person using Windows 10 that has this problem. The people I have talked to at Microsoft have not idea why this is happening. As it is now the apps portion of Windows 10 is useless for me, I might as well go back to Windows 7.
      My ComputerSystem Spec
  3.    09 Oct 2015 #3
    Join Date : Aug 2015
    Posts : 1
    Windows 10

    You have tried to update windows 10 to fix it?
      My ComputerSystem Spec
  4.    09 Oct 2015 #4
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Home 64
    Thread Starter

    Quote Originally Posted by inL View Post
    You have tried to update windows 10 to fix it?
    I have installed all the latest Windows 10 that I know of.
      My ComputerSystem Spec
  5.    09 Oct 2015 #5
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 17,039
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Hi lifejogger welcome to Ten forums. Try this tutorial: https://www.tenforums.com/tutorials/8...dows-10-a.html
      My ComputersSystem Spec
  6.    09 Oct 2015 #6
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Home 64
    Thread Starter

    Quote Originally Posted by Cliff S View Post
    Hi lifejogger welcome to Ten forums. Try this tutorial: https://www.tenforums.com/tutorials/8...dows-10-a.html
    Thank you for your reply and your suggestion, unfortunately it did not work.
    When I click on the pop up that says Choose Microsoft Account I get a pop up that is a blank screen and it goes away after a second. There is no place for me to enter my Microsoft account. See screenshot in first post.
      My ComputerSystem Spec
  7.    09 Oct 2015 #7
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 17,039
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    And have you check your settings in the note:
    Note: Make sure that you have the correct time zone, date, and time set to avoid the Store having syncing issues.
      My ComputersSystem Spec
  8.    09 Oct 2015 #8
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Home 64
    Thread Starter

    Quote Originally Posted by Cliff S View Post
    And have you check your settings in the note:
    Time zone, date and time are correct.
      My ComputerSystem Spec
  9.    09 Oct 2015 #9
    Join Date : Feb 2015
    Bamberg Germany
    Posts : 17,039
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu

    Try copy & pasting the following into an admin command prompt:

    net stop bits
    net stop wuause
    net stop appidsvc
    net stop cryptsvc
    Ren %systemroot%\SoftwareDistribution
    SoftwareDistribution.bak
    Ren %systemroot%\system32\catroot2 catroot2.bak
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc
    pause
      My ComputersSystem Spec
  10.    09 Oct 2015 #10
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Home 64
    Thread Starter

    Quote Originally Posted by Cliff S View Post
    Try copy & pasting the following into an admin command prompt:

    net stop bits
    net stop wuause
    net stop appidsvc
    net stop cryptsvc
    Ren %systemroot%\SoftwareDistribution
    SoftwareDistribution.bak
    Ren %systemroot%\system32\catroot2 catroot2.bak
    net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc
    pause
    Thank your for this suggestion, but I am sorry to say it did not work. I wonder if there is a program in my startup that could be causing this.?
      My ComputerSystem Spec

 
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