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  1. Joined : Jun 2015
    Posts : 91
    win 7 pro
       06 Oct 2015 #1

    Play MP4 in Media PLayer


    Since Win 10 update I can longer play MP4 videos I used to be able to play in Win 7, using Windows Media Player.

    Why has this function stopped? I thought win 10 was an "improvement".

    This is the error message - Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.

    I do not wish to use VLC player.
      My System SpecsSystem Spec


  2. Joined : Jun 2015
    N.Y.
    Posts : 3,005
    Windows 10 Pro 64 bit
       06 Oct 2015 #2

    This maybe issue with some mp4, not all as i can see trying one, could be how it was made that particular mp4 ,codec used. Have you tried others ? Also Movies & TV app should also play mp4.
      My System SpecsSystem Spec


  3. Joined : Jun 2015
    Posts : 91
    win 7 pro
       07 Oct 2015 #3

    They all used to work in Media player when I had Win 7. Nothing has changed apart from Win 10 being installed.

    Movies/tv does not play them either.
      My System SpecsSystem Spec


  4. Joined : Aug 2015
    Posts : 610
    W10
       07 Oct 2015 #4

    I am using mp4 files myself. Rather heavily. The files I have use the native h264 codecs for video and also something pretty standard for audio and they work. MP4 is a container format and I vaguely remember I once had a file, that did not play.

    I am not a real expert here, but you can try this:

    Download the static Windows version of ffmpeg and check your mp4 file with ffprobe.exe. It will output a bunch of information about that file, including the codecs used inside it. Knowing these codecs is a first step on the way to a solution.
      My System SpecsSystem Spec


  5. Joined : Aug 2015
    Posts : 201
    win 10
       07 Oct 2015 #5

    Try and turn Media Player off and then back on again in 'Turn Windows features on and off'
      My System SpecsSystem Spec


  6. Joined : Oct 2014
    Trnava
    Posts : 1,717
    Windows Home x64
       07 Oct 2015 #6

    If you insist on using WMP, make sure, you have all the codecs installed.

    Download K-Lite Codec Pack Standard
      My System SpecsSystem Spec


  7. Joined : Jun 2015
    Posts : 91
    win 7 pro
       07 Oct 2015 #7

    MP4's


    Brilliant - all work fine now!
      My System SpecsSystem Spec


  8. Joined : Jun 2015
    N.Y.
    Posts : 3,005
    Windows 10 Pro 64 bit
       07 Oct 2015 #8

    carrotmuseum said: View Post
    Brilliant - all work fine now!
    Which solution worked fine ?
      My System SpecsSystem Spec


  9. Joined : Jun 2015
    Posts : 91
    win 7 pro
       07 Oct 2015 #9

    Play MP4's in Media Player - Win 10


    This one - If you insist on using WMP, make sure, you have all the codecs installed.

    Download K-Lite Codec Pack Standard
      My System SpecsSystem Spec


  10. Joined : Aug 2015
    Posts : 610
    W10
       07 Oct 2015 #10

    Not really the solution with the scalpel, but more the sledge hammer, but if you're satisfied with it, who am I to complain?
      My System SpecsSystem Spec


 
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