Windows 10: Video Stutters/No Audio When Connected to a Second Screen

  1.    15 Sep 2015 #1

    Video Stutters/No Audio When Connected to a Second Screen

    Hello. I'm having this problem on a new Alienware. First off I'd just like to say I hate it. I hate Dell, their products and their customer service. They suck.
    On this new Alienware, Windows 10 OS, almost everything works great.
    My screen flashes black and sometimes stays black until I hit Alt+Tab when I open a folder, or when nothing moves on screen for a while (I both disabled the screensaver and enabled it to turn on after 30 minutes and that doesn't do anything to fix it). I say this because it might help diagnose the problem I want solved.
    The problem I'm here for is this: When I connect an HDMI cable to the back of the laptop and the other end to my TV and try to play a video, it doesn't work. (For clarification all video and audio works fine when not using the TV as a second screen.)
    In Windows Media Player, Media Player Classic and the Default media player windows 10 wants to use, the Video stutters and there is no audiocoming out of the TV. In VLC the video is fine but there is no audio coming out of the TV. I can use my laptop's speakers and have the video play in VLC just fine, but no audio will come through the TV.
    I've been through a bunch of forums and threads, updated all the drivers, defragged my drive, tried other videos and .mp3's. I used my older Alienware (Windows 10 Insider Preview) and it worked perfectly fine.

    So please, someone, tell me what to do to figure this out, or if you know, tell me so I can fix it.

    "Cast to Device", streaming a video to my Xbox One works fine too.
    Last edited by Adlez; 15 Sep 2015 at 20:39.
      My ComputerSystem Spec


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