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  1.    15 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 10
    WIndows 10

    Office Apps Not Appearing in Start Menu Folder


    Hello,

    I recently upgraded from Windows 7 to 10. My upgrade has been fairly buggy, but I am slowly working things out. One thing I can't seem to solve is my office apps are not showing up in the start menu folder. I had office 2010 before the upgrade, and that is when I first had the problem. I then uninstalled 2010 and upgraded to office 2013, and the problem persists.

    After a few restarts and such I noticed the folder for office 2013 did show up in the start menu, but the only thing inside that folder is infopath. You can see what I mean in the attached screen shot. Also you will notice another folder beneath the first title Microsoft Office 2013. That folder was pinned to the start menu so that I could still access my office apps. I just did that as a quick fix. But not when I right click on that folder there is no option to unpin from the start menu. It only says pin to start menu.

    Thanks for any help.

    Click image for larger version. 

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    Attached Thumbnails Attached Thumbnails 2015_09_15_13_04_081.png  
      My ComputerSystem Spec
  2.    15 Sep 2015 #2
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,692
    Windows 10 Pro

    Hello Jf2006, welcome to the Ten Forums.

    Using Office 2016 I am not sure if this applies to your situation but please check if the Office 2013 apps are located in Start Menu individually according to their name.

    If I check the Microsoft Office entry in the Start Menu I can only find some Office tools there:

    Click image for larger version. 

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    However, I can find all individual Office applications in their respective entries. Word under W, PowerPoint under P and so on:

    Click image for larger version. 

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    Kari
      My ComputerSystem Spec
  3.    15 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 10
    WIndows 10
    Thread Starter

    Thanks for the reply Kari.

    I do not have the apps in their individual locations like you do. They are not in the start menu at all. They also do not show up if I try to type the name in the search bar.
      My ComputerSystem Spec
  4.    15 Sep 2015 #4
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,692
    Windows 10 Pro

    If you check the installed software, is Microsoft Office listed there? Right click the Start button, select Programs and Features to see the list of installed software.

    Click image for larger version. 

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    (Click to enlarge.)
      My ComputerSystem Spec
  5.    15 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 10
    WIndows 10
    Thread Starter

    Yes, Office is installed. I can access all the apps as usual, they just don't have any start menu shortcuts.

    Click image for larger version. 

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      My ComputerSystem Spec
  6.    15 Sep 2015 #6
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,692
    Windows 10 Pro

    OK.

    Open the File Explorer, go to C:\ProgramData\Microsoft\Windows\Start Menu\Programs. In that folder, can you see:
    • Folder named Microsoft Office or Microsoft Office 2013?
      -- AND / OR --
    • Individual Office applications?


    Notice that ProgramData is a hidden system folder. You can enter it in File Explorer by typing %programdata% in addressbar and hitting Enter.
      My ComputerSystem Spec
  7.    15 Sep 2015 #7
    Join Date : Sep 2015
    Posts : 10
    WIndows 10
    Thread Starter

    So I don't know if it means anything, but programdata almost seems to be "grayed" out. It is a lighter color than the other folders. The folder still opens fine though.
    Click image for larger version. 

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    I do have the Microsoft Office 2013 folder with all of the apps inside.
    Click image for larger version. 

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    There are no individual apps in the start menu folder either.
      My ComputerSystem Spec
  8.    15 Sep 2015 #8
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,692
    Windows 10 Pro

    The ProgramData folder is shown lighter because it's a hidden system folder, that's totally normal, as it should be. No worries.

    OK, this is only a workaround, not a solution, I will continue looking for the solution: Select the Office applications one by one in ProgramData\Office 2013 folder, right click and select Pin to Start, repeat for the next Office 2013 application:

    Click image for larger version. 

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    When done you have your Office applications in Start:

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      My ComputerSystem Spec
  9.    15 Sep 2015 #9
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,254
    Windows 10 IoT

    In Office 2013 all the Office Programs show up in a Microsoft Office 2013 folder in the Start Menu. Office 2010 is likely the same. Office 2016 lists them all separately in the Start Menu. Just a FYI post.

    The path on my PC is ProgramData > Microsoft > Windows > Start Menu > Programs > Microsoft Office 2013. Program Data is greyed out because its a hidden folder.
      My ComputerSystem Spec
  10.    15 Sep 2015 #10
    Join Date : Sep 2015
    Posts : 10
    WIndows 10
    Thread Starter

    So when I go to the office 2013 folder, and right click and app, I do not have the option to pin to start menu.
    Click image for larger version. 

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    If I go back one to the main folder, some apps have the option to pin to start, but others still do not. Both the apps I tried this with are still available in the start menu also.
    Click image for larger version. 

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      My ComputerSystem Spec

 
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