1.    12 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 5
    Windows 10

    Cannot install or update Apps Windows Store , error 80073DOA


    I cannot install anything from Windows Store. It will down load normally & then fail with error 80073DOA. Updates to Apps also fail to install with the same error. I have run wreset ( several times) but still no joy. Date & Time Zone are correct.



    Windows Firewall must be enabled to allow the Store to Update & Install!
    Found this by accident. I was running the Firewall that came with Norton Security. Why this is a requirement I don't know. Disabling the Norton Firewall was easy but there was no option to turn the windows Firewall back on as Norton had taken over so
    I went into Services & did it from there. All working fine now ))

    Last edited by Ros; 15 Sep 2015 at 06:01. Reason: Fixed
      My ComputerSystem Spec
  2.    13 Sep 2015 #2
    Join Date : Feb 2015
    Posts : 10
    Windows

    There is nothing on the web about this error code. Did you managed to fix it? please update here if yes.
      My ComputerSystem Spec
  3.    13 Sep 2015 #3
    Join Date : Sep 2015
    Posts : 5
    Windows 10
    Thread Starter

    No. I couldn't find anything either. Really getting fed up with it. I have a stack of updates waiting in the queue ' pending' its got to be something locally that's stopping the install. I have Norton Security but turning that off had no effect.
      My ComputerSystem Spec
  4.    13 Sep 2015 #4
    Join Date : Aug 2015
    Posts : 41
    Windows 10 pro

    Quote Originally Posted by Ros View Post
    No. I couldn't find anything either. Really getting fed up with it. I have a stack of updates waiting in the queue ' pending' its got to be something locally that's stopping the install. I have Norton Security but turning that off had no effect.
    Hi Ros, Today i was not able to Install any app or game in windows store. It was downloading, Acquiring license, Installing and showing error. Might be the case is same for you too.

    I tried wsreset.exe, Adding Some folder in C:\Windows but then i found notification in task bar that said i need to verify my microsoft account. I verified it with my phone number and the problem was solved.

    Just go to start > Settings > account and see if there is an option to verify. if there is, then try and verify if that helps you to get rid of this error.

    Might not work but you can try.
      My ComputerSystem Spec
  5.    13 Sep 2015 #5
    Join Date : Sep 2015
    Posts : 5
    Windows 10
    Thread Starter

    Fixed it! I went to look at my account & it was verified. I then started to look around & noticed my account 'Language' was set to English ( United States) so I changed it to English UK & all is working fine!! So simple!!!
      My ComputerSystem Spec
  6.    13 Sep 2015 #6
    Join Date : Sep 2015
    Posts : 5
    Windows 10
    Thread Starter

    Out of the blue I'm getting the same error code again!! The Apps that installed previously wont run they are looking for microsoft.net native runtime package which fails on error 80073CF9
      My ComputerSystem Spec
  7.    15 Sep 2015 #7
    Join Date : Sep 2015
    Posts : 5
    Windows 10
    Thread Starter

    Windows Firewall must be enabled to allow the Store to Update & Install!
    Found this by accident. I was running the Firewall that came with Norton Security. Why this is a requirement I don't know. Disabling the Norton Firewall was easy but there was no option to turn the windows Firewall back on as Norton had taken over so
    I went into Services & did it from there. All working fine now ))

      My ComputerSystem Spec
  8.    15 Sep 2015 #8
    Join Date : Aug 2015
    Posts : 41
    Windows 10 pro

    Quote Originally Posted by Ros View Post
    Windows Firewall must be enabled to allow the Store to Update & Install!
    Found this by accident. I was running the Firewall that came with Norton Security. Why this is a requirement I don't know. Disabling the Norton Firewall was easy but there was no option to turn the windows Firewall back on as Norton had taken over so
    I went into Services & did it from there. All working fine now ))

    Thats great, Seeing Too many people getting errors because of this issue with Antivirus firewall... Glad that you found the solution and took time to post it here.
      My ComputerSystem Spec

 


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