Anyone know what "Software reporter tool" is?

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  1. Cornishman's Avatar
    Posts : 244
    Windows 10 Home
       #1

    Anyone know what "Software reporter tool" is?


    This was downloaded into my Chrome browser this morning.
    Software reporter tool.exe
    Norton AV said it was safe.
    Can anyone please tell me what it is?
    Anyone know what "Software reporter tool" is?-capture.png
    Anyone know what "Software reporter tool" is?-capture2.png
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  2. BunnyJ's Avatar
    Posts : 22,693
    Windows 10 Home x64
       #2

    Here's an explanation concerning that program from Google/Chrome..
    Google Groups
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  3. Cornishman's Avatar
    Posts : 244
    Windows 10 Home
    Thread Starter
       #3

    BunnyJ said:
    Here's an explanation concerning that program from Google/Chrome..
    Google Groups
    It says in Google groups that the "Software reporter tool" will conflict with Norton internet security, which I'm running.
    It also says that you can remove it in "Windows add remove" settings, but I can't see it there!!!
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  4. BunnyJ's Avatar
    Posts : 22,693
    Windows 10 Home x64
       #4

    Cornishman said:
    It says in Google groups that the "Software reporter tool" will conflict with Norton internet security, which I'm running.
    It also says that you can remove it in "Windows add remove" settings, but I can't see it there!!!
    Well,, I would run Malware bytes and see what happens.. it could be malware of some sort.
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  5. Posts : 202
    Kernel 4.x.x
       #5

    Check if it's digitally signed by google. If so, it's not malware.

    Not something I'd worry much about. If you're really worried, block it with Windows Firewall from making outgoing connections.
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  6. Cornishman's Avatar
    Posts : 244
    Windows 10 Home
    Thread Starter
       #6

    Hydranix said:
    Check if it's digitally signed by google. If so, it's not malware.
    How do I check if it's digitally signed by Google?
    (ran Malware bytes and it didn't find anything)
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  7. dogpark's Avatar
    Posts : 109
    Windows 10 Pro
       #7

    reset Chrome to factory?

    You may be able to fix the problem by downloading and running the Software Removal Tool. Think of this as a “factory reset” of Chrome. It restores Chrome's original settings and removes programs that affect its behavior.
    Last edited by dogpark; 09 Feb 2018 at 14:45.
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  8. Cbarnhorst's Avatar
    Posts : 494
    Windows 10 Pro
       #8

    Cornishman said:
    It says in Google groups that the "Software reporter tool" will conflict with Norton internet security, which I'm running.
    It also says that you can remove it in "Windows add remove" settings, but I can't see it there!!!
    Add and Remove Windows Programs is the wrong place because it isn't a Microsoft program. It is Google. Uninstall from the Control Panel/Programs/Uninstall a Program.
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  9. acmanten's Avatar
    Posts : 2,832
    MS Windows 10 Home
       #9

    Cornishman said:
    This was downloaded into my Chrome browser this morning.
    Software reporter tool.exe
    Norton AV said it was safe.
    Can anyone please tell me what it is?
    Anyone know what "Software reporter tool" is?-capture.png
    Anyone know what "Software reporter tool" is?-capture2.png
    That maybe same a Chrome Cleanup Tool

    please see below https://www.google.com/chrome/cleanup-tool/
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  10. OldMike65's Avatar
    Posts : 83,875
    Windows10 Pro 64Bit
       #10

    Why don't you just delete the folder and file its in?? easy fix....poof gone. :)
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