Windows 10: Anyone know what "Software reporter tool" is? Solved

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  1.    10 Sep 2015 #1

    Anyone know what "Software reporter tool" is?


    This was downloaded into my Chrome browser this morning.
    Software reporter tool.exe
    Norton AV said it was safe.
    Can anyone please tell me what it is?
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      My ComputerSystem Spec

  2.    10 Sep 2015 #2

    Here's an explanation concerning that program from Google/Chrome..
    Google Groups
      My ComputerSystem Spec

  3.    10 Sep 2015 #3

    BunnyJ said: View Post
    Here's an explanation concerning that program from Google/Chrome..
    Google Groups
    It says in Google groups that the "Software reporter tool" will conflict with Norton internet security, which I'm running.
    It also says that you can remove it in "Windows add remove" settings, but I can't see it there!!!
      My ComputerSystem Spec

  4.    10 Sep 2015 #4

    Cornishman said: View Post
    It says in Google groups that the "Software reporter tool" will conflict with Norton internet security, which I'm running.
    It also says that you can remove it in "Windows add remove" settings, but I can't see it there!!!
    Well,, I would run Malware bytes and see what happens.. it could be malware of some sort.
      My ComputerSystem Spec

  5.    10 Sep 2015 #5

    Check if it's digitally signed by google. If so, it's not malware.

    Not something I'd worry much about. If you're really worried, block it with Windows Firewall from making outgoing connections.
      My ComputersSystem Spec

  6.    10 Sep 2015 #6

    Hydranix said: View Post
    Check if it's digitally signed by google. If so, it's not malware.
    How do I check if it's digitally signed by Google?
    (ran Malware bytes and it didn't find anything)
      My ComputerSystem Spec

  7.    10 Sep 2015 #7

    Great info, I was looking for a way to reset Chrome to factory.

    You may be able to fix the problem by downloading and running the Software Removal Tool. Think of this as a “factory reset” of Chrome. It restores Chrome's original settings and removes programs that affect its behavior.
    Perhaps try downloading the SRT & install it? If SRT is already installed it will say already installed, if not use to uninstall bogus SRT. Of course you'll probably be back to square one with Chrome settings.
    Last edited by dogpark; 27 Sep 2015 at 12:49.
      My ComputerSystem Spec

  8.    10 Sep 2015 #8

    Cornishman said: View Post
    It says in Google groups that the "Software reporter tool" will conflict with Norton internet security, which I'm running.
    It also says that you can remove it in "Windows add remove" settings, but I can't see it there!!!
    Add and Remove Windows Programs is the wrong place because it isn't a Microsoft program. It is Google. Uninstall from the Control Panel/Programs/Uninstall a Program.
      My ComputerSystem Spec


  9. Posts : 2,017
    MS Windows 10 Pro - Perm Activation of 10585
       10 Sep 2015 #9

    Cornishman said: View Post
    This was downloaded into my Chrome browser this morning.
    Software reporter tool.exe
    Norton AV said it was safe.
    Can anyone please tell me what it is?
    Click image for larger version. 

Name:	Capture.PNG 
Views:	4 
Size:	16.1 KB 
ID:	36719
    Click image for larger version. 

Name:	Capture2.PNG 
Views:	3 
Size:	18.1 KB 
ID:	36720
    That maybe same a Chrome Cleanup Tool

    please see below https://www.google.com/chrome/cleanup-tool/
      My ComputerSystem Spec


  10. Posts : 26,452
    Windows10Pro 64Bit - Build 14393.1198
       10 Sep 2015 #10

    Why don't you just delete the folder and file its in?? easy fix....poof gone.
      My ComputersSystem Spec


 
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