"This app can't open" for Windows apps


  1. Posts : 124
    Win10 Pro (20H2, v.2)
       #1

    "This app can't open" for Windows apps


    Not sure when this started, as I don't use Windows Apps very often, but currently I cannot access Windows Store or Windows apps except, apparently Edge and Calendar.

    On my start menu, other apps' tiles and the Store tile are greyed out with an exclamation point:

    "This app can't open" for Windows apps-winapps.gif

    Clicking on Windows Store does nothing other than flicker the screen for a micro-second.

    Clicking on any app with the exclamation point yields:

    This app can't open.

    Check the Windows Store for more info about <name of app>.


    Any ideas what to fix? I googled and found some PowerShell and .bat "fixes" that did nothing to change the status quo. sfc /scannow finds no problems.
      My Computer


  2. Posts : 5
    Windows 10
       #2

    I have the same symptoms but no find any solutions .....
      My Computer


  3. Posts : 124
    Win10 Pro (20H2, v.2)
    Thread Starter
       #3

    Inspired by a YouTube video I ran the following from an elevated command prompt: dism /online /cleanup-image /startcomponentcleanup with the following result:
    Code:
    C:\WINDOWS\system32>dism /online /cleanup-image /startcomponentcleanup
    
    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384
    
    Image Version: 10.0.10240.16384
    
    [==========================100.0%==========================]
    
    Error: 6800
    
    The function attempted to use a name that is reserved for use by another transaction.
    
    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
    Googling on the error code led me down a number of paths, the most promising of which looked like this series of dism commands:

    • dism /online /cleanup-image /scanhealth
    • dism /online /cleanup-image /startcomponentcleanup
    • dism /online /clean-image /restorehealth

    The first command (/scanhealth) terminated with:

    No component store corruption detected.
    The operation completed successfully.


    The second command (/startcomponentleanup) again resulted in the Error: 6800.

    Anybody willing to examine my dism.log file can find it here. Any clues as to what the problem might be?
      My Computer


  4. Posts : 1
    Windows 10 Professional
       #4

    I found your problem, but I can't find a resolution.
    2015-09-12 16:09:22, Info DISM DISM Package Manager: PID=6476 TID=6444 Error in operation: (null) (CBS HRESULT=0x80071a90) - CCbsConUIHandler::Error
      My Computer


  5. Posts : 124
    Win10 Pro (20H2, v.2)
    Thread Starter
       #5

    Thanks! Thanks pretty amazing that you can recognize that entry as the problem. Embarrassingly, absolutely none of it is comprehensible to me.
      My Computer


 

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