Windows 10: "This app can't open" for Windows apps

  1.    05 Sep 2015 #1

    "This app can't open" for Windows apps

    Not sure when this started, as I don't use Windows Apps very often, but currently I cannot access Windows Store or Windows apps except, apparently Edge and Calendar.

    On my start menu, other apps' tiles and the Store tile are greyed out with an exclamation point:

    Click image for larger version. 

Name:	winapps.gif 
Views:	37 
Size:	17.7 KB 
ID:	35824

    Clicking on Windows Store does nothing other than flicker the screen for a micro-second.

    Clicking on any app with the exclamation point yields:

    This app can't open.

    Check the Windows Store for more info about <name of app>.

    Any ideas what to fix? I googled and found some PowerShell and .bat "fixes" that did nothing to change the status quo. sfc /scannow finds no problems.
      My ComputerSystem Spec

  2.    06 Sep 2015 #2

    I have the same symptoms but no find any solutions .....
      My ComputerSystem Spec

  3.    12 Sep 2015 #3

    Inspired by a YouTube video I ran the following from an elevated command prompt: dism /online /cleanup-image /startcomponentcleanup with the following result:
    C:\WINDOWS\system32>dism /online /cleanup-image /startcomponentcleanup
    Deployment Image Servicing and Management tool
    Version: 10.0.10240.16384
    Image Version: 10.0.10240.16384
    Error: 6800
    The function attempted to use a name that is reserved for use by another transaction.
    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
    Googling on the error code led me down a number of paths, the most promising of which looked like this series of dism commands:

    • dism /online /cleanup-image /scanhealth
    • dism /online /cleanup-image /startcomponentcleanup
    • dism /online /clean-image /restorehealth

    The first command (/scanhealth) terminated with:

    No component store corruption detected.
    The operation completed successfully.

    The second command (/startcomponentleanup) again resulted in the Error: 6800.

    Anybody willing to examine my dism.log file can find it here. Any clues as to what the problem might be?
      My ComputerSystem Spec

  4. Posts : 1
    Windows 10 Professional
       12 Sep 2015 #4

    I found your problem, but I can't find a resolution.
    2015-09-12 16:09:22, Info DISM DISM Package Manager: PID=6476 TID=6444 Error in operation: (null) (CBS HRESULT=0x80071a90) - CCbsConUIHandler::Error
      My ComputerSystem Spec

  5.    12 Sep 2015 #5

    Thanks! Thanks pretty amazing that you can recognize that entry as the problem. Embarrassingly, absolutely none of it is comprehensible to me.
      My ComputerSystem Spec


Related Threads
I do have my WiFi internet working, I can access internet all right. But if I go to Windows 10 Settings and then try to open "Network & Internet", it takes forever and it does not load. While that happens, performance temporarily decreases, even...
Hey guys, So you know how it's possible to move your shortcuts into folders and rename said folders on regular "desktop" apps? Is this possible with Windows Store "Metro" apps as well? What I'd really like to do, for example, is have a folder...
Hello Community! I am not having the option to choose an app from the PC to open files of unknown type, only to search for an app in the store. Is that normal? If yes, I don't like it, but say I download a file of unknown type, what is the most...
I really don't like the term "All Apps" on the new Start menu. I would like to put it back to "All Programs". Does anyone have any idea if this can be changed? I don't use "apps". I'm not a mobile device user; I have a custom-built tower and I...
Hi, I'm having an issue and I'm wondering if anyone else has any ideas on what to do about it. Some desktop apps are missing from the "All apps" section of the Start menu. Most programs are there, but I'd say 10-15% are missing. Apps that are...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 03:13.
Find Us