CCleaner problem - see detailed description


  1. Posts : 621
    Windows 10 Pro 19042 x64
       #1

    CCleaner problem - see detailed description


    Hello,
    Have some problem with "CCleaner".
    Here what happens:
    I wanted to make a routine backup image with "Macrium Reflect".
    Before starting the backup, I usually run 'sfc scan' and 'CCleaner', to clean coockies, check registry, and Health check to clean what it finds, only then I start the backup.
    Well, it seems I ran the 'sfc scan' and 'CCleaner Health check' at the same time. I noticed the sfc scan is 'hesitating'
    and in 'CCleaner Health chk' there were some findings to clean, but when I selected to 'Make it better','CCleaner' remained on the screen but not responding. (Waited for about half an hour).
    Had to stop it in the 'Task Manager'.
    Started again the 'Sfc scan', waited until it ended (OK), then started the 'CCleaner', all its functions work fine eccept 'Health chk' which does only half of the job : scans and finds, but selecting to cleen - it is not responding.

    What I did so far: Reinstaled "CCleaner Portable" (free).
    Rebooted, and ran sfc scan. OK
    Then started again 'CCleaner', 'Health chk' worked fine, had some findings (2 - 3 GB to clean), and stopped responding.
    Any help please.
    Answers will be appreciated
    Thanks
    Motim

    Windows 10 pro, 19045.4046 x64
    CCleaner version 6.21.10918 (free), downloaded from "piriform' site.
      My Computer


  2. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Basics:
    1. Don't run them simultaneously.

    2. Don't clean your registry.
      My Computers


  3. Posts : 621
    Windows 10 Pro 19042 x64
    Thread Starter
       #3

    dalchina said:
    Basics:
    1. Don't run them simultaneously.

    2. Don't clean your registry.
    Hello,
    Thanks for the answer.
    Well, I should not done it simultaneously, but I did. (My mistake)
    Is there some way to make corrections, anything ?
    Answers will be appreciated.
    Thanks
    Motim
      My Computer


  4. Posts : 43,010
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Do the usual scans
    SFC /SCANNOW

    DISM (if needed)
    complete successfully?

    Are you experiencing any functional problems other than CCleaner failing to complete some scan?

    If your only problem is with Ccleaner, I suggest you ditch it or only use the cookie feature, say.
      My Computers


  5. Posts : 2,554
    Windows 10 Pro 64bit
       #5

    The only time I ran Health check it caused problems. Health check places programs/app to ‘sleep’ amongst other things which can cause problems.
    If you already have an image I’d use it to restore the pc.
      My Computer


  6. Posts : 621
    Windows 10 Pro 19042 x64
    Thread Starter
       #6

    dalchina said:
    Do the usual scans
    SFC /SCANNOW

    DISM (if needed)
    complete successfully?

    Are you experiencing any functional problems other than CCleaner failing to complete some scan?

    If your only problem is with Ccleaner, I suggest you ditch it or only use the cookie feature, say.
    Hello,
    Thanks for all the answers.
    Ran sfc scan and dism chk health, both ended succesfully - no issues.
    System and programs acting normally.
    FYI, Found Comunity CCleaner. Com, while searching for answers, well, I am not the only one with this CCleaner issue.
    Thanks again
    Motim
      My Computer


 

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