New
#1
Calculator app has stopped working
I have 3 PCs, each running W10 Pro 64 bit 22H2 19045.3930.
Two of them will no longer run Calculator.exe. The app splash screen comes up then shuts down. I have tried resetting the App in settings, running the powershell reinstall & reregister script, running sfc /scannow (errors successfully corrected), but no luck.
I found a report.ver file which seems to be related, if anyone can decode it:
Code:Version=1 EventType=MoAppCrash EventTime=133513637847821653 ReportType=2 Consent=1 UploadTime=133513637854540400 ReportStatus=268435456 ReportIdentifier=c2e43814-fc03-418f-aae0-e1b759f61a71 IntegratorReportIdentifier=2460fbbc-a362-4cbc-8306-8cbda4578ce9 Wow64Host=34404 NsAppName=praid:App OriginalFilename=CalculatorApp.exe AppSessionGuid=000028a4-0001-0061-ae57-083cf255da01 TargetAppId=U:Microsoft.WindowsCalculator_11.2311.0.0_x64__8wekyb3d8bbwe!App TargetAppVer=11.2311.0.0_x64_!2024//01//05:18:27:47!0!CalculatorApp.exe BootId=4294967295 TargetAsId=414 UserImpactVector=48 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=1281c9d0c92ffdec32282292f55c6cb0 Response.BucketTable=5 Response.LegacyBucketId=1308333706328173744 Response.type=4 Sig[0].Name=Package Full Name Sig[0].Value=Microsoft.WindowsCalculator_11.2311.0.0_x64__8wekyb3d8bbwe Sig[1].Name=Application Name Sig[1].Value=praid:App Sig[2].Name=Application Version Sig[2].Value=11.2311.0.0 Sig[3].Name=Application Timestamp Sig[3].Value=65984a23 Sig[4].Name=Fault Module Name Sig[4].Value=KERNELBASE.dll Sig[5].Name=Fault Module Version Sig[5].Value=10.0.19041.3930 Sig[6].Name=Fault Module Timestamp Sig[6].Value=9141f979 Sig[7].Name=Exception Code Sig[7].Value=00001007 Sig[8].Name=Exception Offset Sig[8].Value=000000000012db22 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.19045.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=2057 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=434e DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=434e6235de0518d852fa43714b9f549b DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=8ed3 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=8ed3fe226067a347c6e03ac4d0fa9b75 UI[2]=C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2311.0.0_x64__8wekyb3d8bbwe\CalculatorApp.exe LoadedModule[0]=C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2311.0.0_x64__8wekyb3d8bbwe\CalculatorApp.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2311.0.0_x64__8wekyb3d8bbwe\CalculatorApp.dll LoadedModule[5]=C:\WINDOWS\System32\advapi32.dll LoadedModule[6]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[7]=C:\WINDOWS\System32\sechost.dll LoadedModule[8]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[9]=C:\WINDOWS\System32\bcrypt.dll LoadedModule[10]=C:\Program Files\WindowsApps\Microsoft.NET.Native.Framework.2.2_2.2.29512.0_x64__8wekyb3d8bbwe\SharedLibrary.dll LoadedModule[11]=C:\WINDOWS\System32\ws2_32.dll LoadedModule[12]=C:\WINDOWS\System32\ole32.dll LoadedModule[13]=C:\WINDOWS\System32\crypt32.dll LoadedModule[14]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[15]=C:\WINDOWS\System32\combase.dll LoadedModule[16]=C:\WINDOWS\System32\GDI32.dll LoadedModule[17]=C:\WINDOWS\System32\win32u.dll LoadedModule[18]=C:\WINDOWS\System32\gdi32full.dll LoadedModule[19]=C:\WINDOWS\System32\msvcp_win.dll LoadedModule[20]=C:\Program Files\WindowsApps\Microsoft.NET.Native.Runtime.2.2_2.2.28604.0_x64__8wekyb3d8bbwe\mrt100_app.dll LoadedModule[21]=C:\WINDOWS\System32\USER32.dll LoadedModule[22]=C:\WINDOWS\System32\OleAut32.dll LoadedModule[23]=C:\WINDOWS\System32\Normaliz.dll LoadedModule[24]=C:\WINDOWS\SYSTEM32\iphlpapi.dll LoadedModule[25]=C:\WINDOWS\SYSTEM32\wintypes.dll LoadedModule[26]=C:\WINDOWS\System32\bcryptPrimitives.dll LoadedModule[27]=C:\WINDOWS\SYSTEM32\ncrypt.dll LoadedModule[28]=C:\WINDOWS\SYSTEM32\sspicli.dll LoadedModule[29]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\VCRUNTIME140_APP.dll LoadedModule[30]=C:\WINDOWS\SYSTEM32\DPAPI.DLL LoadedModule[31]=C:\WINDOWS\SYSTEM32\mrt100.dll LoadedModule[32]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll LoadedModule[33]=C:\Windows\System32\rmclient.dll LoadedModule[34]=C:\WINDOWS\System32\IMM32.DLL LoadedModule[35]=C:\WINDOWS\SYSTEM32\NTASN1.dll LoadedModule[36]=C:\WINDOWS\SYSTEM32\twinapi.appcore.dll LoadedModule[37]=C:\Windows\System32\Windows.UI.Xaml.dll LoadedModule[38]=C:\WINDOWS\System32\shcore.dll LoadedModule[39]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll LoadedModule[40]=C:\WINDOWS\SYSTEM32\ntmarta.dll LoadedModule[41]=C:\WINDOWS\SYSTEM32\Bcp47Langs.dll LoadedModule[42]=C:\WINDOWS\SYSTEM32\iertutil.dll LoadedModule[43]=C:\WINDOWS\SYSTEM32\dcomp.dll LoadedModule[44]=C:\WINDOWS\SYSTEM32\windows.staterepositorycore.dll LoadedModule[45]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll LoadedModule[46]=C:\Windows\System32\Windows.UI.dll LoadedModule[47]=C:\WINDOWS\SYSTEM32\WindowManagementAPI.dll LoadedModule[48]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll LoadedModule[49]=C:\WINDOWS\SYSTEM32\CoreUIComponents.dll LoadedModule[50]=C:\WINDOWS\SYSTEM32\InputHost.dll LoadedModule[51]=C:\WINDOWS\SYSTEM32\PROPSYS.dll LoadedModule[52]=C:\WINDOWS\system32\uxtheme.dll LoadedModule[53]=C:\WINDOWS\SYSTEM32\urlmon.dll LoadedModule[54]=C:\WINDOWS\SYSTEM32\srvcli.dll LoadedModule[55]=C:\WINDOWS\SYSTEM32\netutils.dll LoadedModule[56]=C:\WINDOWS\SYSTEM32\dxgi.dll LoadedModule[57]=C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2311.0.0_x64__8wekyb3d8bbwe\CalcViewModel.dll LoadedModule[58]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\MSVCP140_APP.dll LoadedModule[59]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\vccorlib140_app.DLL LoadedModule[60]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\CONCRT140_APP.dll LoadedModule[61]=C:\Program Files\WindowsApps\Microsoft.VCLibs.140.00_14.0.33321.0_x64__8wekyb3d8bbwe\VCRUNTIME140_1_APP.dll LoadedModule[62]=C:\Windows\System32\MrmCoreR.dll LoadedModule[63]=C:\WINDOWS\SYSTEM32\windows.staterepositoryclient.dll LoadedModule[64]=C:\WINDOWS\SYSTEM32\d3d11.dll LoadedModule[65]=C:\WINDOWS\SYSTEM32\nvwgf2umx.dll LoadedModule[66]=C:\WINDOWS\System32\PSAPI.DLL LoadedModule[67]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[68]=C:\WINDOWS\SYSTEM32\profapi.dll LoadedModule[69]=C:\WINDOWS\SYSTEM32\dxcore.dll LoadedModule[70]=C:\WINDOWS\System32\cfgmgr32.dll LoadedModule[71]=C:\WINDOWS\SYSTEM32\d2d1.dll LoadedModule[72]=C:\WINDOWS\SYSTEM32\bcp47mrm.dll LoadedModule[73]=C:\WINDOWS\SYSTEM32\dwrite.dll LoadedModule[74]=C:\WINDOWS\SYSTEM32\TextShaping.dll LoadedModule[75]=C:\Program Files\WindowsApps\Microsoft.UI.Xaml.2.8_8.2310.30001.0_x64__8wekyb3d8bbwe\Microsoft.UI.Xaml.dll LoadedModule[76]=C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2311.0.0_x64__8wekyb3d8bbwe\GraphControl.dll LoadedModule[77]=C:\WINDOWS\SYSTEM32\Windows.UI.Xaml.Controls.dll LoadedModule[78]=C:\WINDOWS\System32\msctf.dll LoadedModule[79]=C:\Windows\System32\Windows.Shell.ServiceHostBuilder.dll LoadedModule[80]=C:\WINDOWS\system32\execmodelproxy.dll LoadedModule[81]=C:\Windows\System32\UiaManager.dll LoadedModule[82]=C:\WINDOWS\SYSTEM32\windows.ui.core.textinput.dll LoadedModule[83]=C:\Windows\System32\Windows.UI.Immersive.dll LoadedModule[84]=C:\WINDOWS\system32\DataExchange.dll LoadedModule[85]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll LoadedModule[86]=C:\Windows\System32\usermgrproxy.dll LoadedModule[87]=C:\Windows\System32\Windows.Storage.ApplicationData.dll LoadedModule[88]=C:\WINDOWS\SYSTEM32\rometadata.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=19045 OsInfo[3].Key=ubr OsInfo[3].Value=3930 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=242 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=222519888 OsInfo[15].Key=osinsty OsInfo[15].Value=3 OsInfo[16].Key=iever OsInfo[16].Value=11.3636.19041.0-11.0.1000 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=8192 OsInfo[19].Key=svolsz OsInfo[19].Value=237 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=191206 OsInfo[22].Key=bldtm OsInfo[22].Value=1406 OsInfo[23].Key=bldbrch OsInfo[23].Value=vb_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.19041.3930.amd64fre.vb_release.191206-1406 OsInfo[30].Key=buildflightid OsInfo[30].Value=52399064-1620-41f3-806a-6e85d44decf4 OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=expid OsInfo[34].Key=fconid OsInfo[35].Key=containerid OsInfo[36].Key=containertype OsInfo[37].Key=edu OsInfo[37].Value=0 FriendlyEventName=Stopped working ConsentKey=MoAppCrash AppName=Calculator AppPath=C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_11.2311.0.0_x64__8wekyb3d8bbwe\CalculatorApp.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=46FF5DD07421389E40DA527F28BCCD8F MetadataHash=1702657024
Also the Calendar app does the exact same thing.
Any ideas please?
Tim
Last edited by Brink; 02 Feb 2024 at 14:41. Reason: code box
Quote