Cannot install DELL's SUPPORTASSIST program

bro67 said:

Yes, it was the cause of many BSOD's on Dell machines. It is not needed.

Hard to believe DELL hasn't patched the BSoD issue, so though I'm still curious about the 1603 error, I no longer feel the urgency, so thanks for that.
Dan

bro67 said:

Dell is not going to do anything with software created for a way long gone OS version and someone wants to run that archaic not needed software on Windows 10/11. Same thing goes for the HP assistant.

Not sure why you say Win10/11 is archaic when there are millions of users out there depending on it.

bro67 said:

Did not state that, read again what I posted.

Sorry, I see what you're saying now, but am still unclear why DELL would put their reputation on the line of writing software that is prone to BSoD crashes. As you well know, there is a ton of software out there that claims to enhance Windows, so I have no problem with DELL being one of them (unless they really do have a crappy software team and are only good for their hardware).
I have no idea how to judge them until someone points out that their software is known to crash, so the obvious question is why would a company as prestigious as DELL want to live with that stigma? Surely they must have a Six Sigma Quality Improvement process...no?

Ghot said:

Windows changes so fast, it's getting harder and harder for 3rd party software folk... to keep up.

You're probably right about that but it shouldn't be new to them that writing software for an OS has always been a moving target.
Thanks for your BSoD comment; that alone is enough to make me stay away for the same reason I'm reluctant to update my BIOS based on the announcements DELL sends me. I'd like to do it but am of the "ain't broke don't fix" school, especially when the recovery can be a nightmare.

Ghot said:

Windows changes so fast, it's getting harder and harder for 3rd party software folk... to keep up.

You're probably right about that but it shouldn't be new to them that writing software for an OS has always been a moving target.
Thanks for your BSoD comment; that alone is enough to make me stay away for the same reason I'm reluctant to update my BIOS based on the announcements DELL sends me. I'd like to do it but am of the "ain't broke don't fix" school, especially when the recovery can be a nightmare.

The software, third parties or computer manufacturer, to automatically download the drivers are not reliable. Go to the web page of your computer with its identifier, classify the drivers in order of most recent date...
I installed support assist but I don't use it to find the drivers, only for hardware tests at boot in the bios possible when support assist is installed.