Win. 10 Photo Viewer Problem


  1. Posts : 9
    Win 10 Pro
       #1

    Win. 10 Photo Viewer Problem


    I am running Windows 10 and am trying to figure out why it takes so long for windows photo viewer to load a pic. I have read some things on the internet about how to fix this but they all say go to settings and open the photo viewer app and click the three small dots in the upper right. My problem is the photo viewer app is not there in settings. And if I just open a photo with it the normal way there are no three dots in the corner.
    Thanks for any help you can offer.
      My Computer


  2. NMI
    Posts : 1,095
    Windows 11 Pro, Version 22H2
       #2

    Windows Photo Viewer or the Photos app? They're two different programs.
      My Computer


  3. Posts : 42,944
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #3

    Photos app (Store app) on the left, old Windows Photo Viewer (which is only present if you specifically reinstate it) on the right:
    Win. 10 Photo Viewer Problem-1.jpg

    The Photo Viewer does appear here in Settings:
    Win. 10 Photo Viewer Problem-2.jpg

    it takes so long for windows photo viewer to load a pic
    For how long have you had this problem?

    If you
    - launch a dfferent program to view images, is that also slow?
    - change your default viewer, is that also slow?

    If you enable the preview pane in file explorer, does that show images quickly?

    By way of a routine check, run
    chkdsk c: /scan
    from an admin command prompt. This scans only and changes nothing.

    Report if that passes.

    If your images are on another drive or partition, then change c: to that drive's letter and run the command again.
      My Computers


  4. Posts : 9
    Win 10 Pro
    Thread Starter
       #4

    I only had the photo app and it was very slow to open the pics so I installed the photo viewer and it does the same thing. I will say the photo viewer does open some right away, I assume those are ones that have been opened before I'm not sure. The chkdsk finds everything OK. Enabling the preview pane I'm don't know what you mean by that. The viewer is my default app. but I can only find it in the default apps. under settings not in settings itself.
      My Computer


  5. Posts : 42,944
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #5

    Thank you very much for your reply.


    Are you using OneDrive?
    Consider:
    Fix: Photos App in Windows 10 Opens Extremely Slow | Windows OS Hub
    (which refers to the Photos app)

    Do you find that after the first image has been displayed and the viewer is open, you can quickly see the next image, or is that also slow?

    How long is 'so long'?

    Again: For how long have you had this problem?

    The viewer is my default app. but I can only find it in the default apps. under settings not in settings itself.
    - because it's not an app or a program installed in the usual way- rather it's implemented as part of the OS.
    if I just open a photo with it the normal way there are no three dots in the corner.
    - because you've chosen to use Windows Photo Viewer and the posts you're reading don't refer to that.

    Enabling the preview pane I'm don't know what you mean by that
    Had you thought of either using Google or searching the Tutorials section? Either would tell you.
      My Computers


  6. Posts : 9
    Win 10 Pro
    Thread Starter
       #6

    The next video is also slow. I will look up the other suggestions and try them. Also I am not using one drive. Thank you.
      My Computer


  7. Posts : 42,944
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #7

    Hi, video? Or image.. As for Onedrive, do you have it enabled as default, or have you uninstalled it?

    By next - e.g. with the program still open, you open the next image by browsing to it or by using the arrow buttons (photo viewer).

    How long is 'so long'?

    Again: For how long have you had this problem?

    Is there any difference if there's just one image in the folder you're viewing, vs many?

    Boot to Safe Mode and then try viewing images. Any change?
    Last edited by dalchina; 02 May 2023 at 10:32.
      My Computers


 

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