Cortana - Unable to sign into MS account


  1. Posts : 60
    Windows 7
       #1

    Cortana - Unable to sign into MS account


    Hi

    I've upgraded to Windows 10. I'm trying to set up Cortana (in UK) and I'm stuck with a sign in problem with MS account.

    I know my MS account password but the next window asks for my previous password, which I don't remember. In fact, I didn't have to log in to my local account. I've tried several different passwords and I've tried it 'blank' but to no avail.

    So, I'm stuck! I can still use my machine ok but I can't finish setting up Cortana

    I'm hoping someone can help, please. It would be much appreciated.

    Many thanks
      My Computer


  2. Posts : 60
    Windows 7
    Thread Starter
       #2

    Bump

    I'm still hoping someone can help, please?

    Thanks
      My Computer


 

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