OneDrive SharePoint stops working since OneDrive update  


  1. Posts : 23
    Windows 10 Pro
       #1

    OneDrive SharePoint stops working since OneDrive update


    Hi,

    WU updated MS OneDrive to 23.002.0102.0001 on 18th Jan 2023.

    Since that time, I get an error reported in reliability monitor saying SharePoint stopped working.

    It happens at every initial login after start-up and at a random point during day.

    Event log says:

    Faulting application name: Microsoft.SharePoint.exe, version: 23.2.102.1, time stamp: 0xf3432c8c
    Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
    Exception code: 0xc0000409
    Fault offset: 0x000000000007286e
    Faulting process id: 0x25b8
    Faulting application start time: 0x01d92b7825523ee1
    Faulting application path: C:\Users\XXXXXX\AppData\Local\Microsoft\OneDrive\23.002.0102.0001\Microsoft.SharePoint.exe
    Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
    Report Id: 7826d0a4-6d29-47c7-92fa-2cd0855e64c2
    Faulting package full name:
    Faulting package-relative application ID:

    PC is running MS 22H2 (OS Build 19045.2486)

    Any ideas on how I could resolve this please?
      My Computer


  2. Posts : 9,289
    Mac OS Catalina
       #2

    Roll the update back to see if it clears.
      My Computer


  3. Posts : 23
    Windows 10 Pro
    Thread Starter
       #3

    Cannot find an update to rollback, it was updated the same day as Edge.

    I can see it was updated by "installed on" date in Programs and Features.

    I get 1 or 2 errors at boot and then a random one during the day.

    What can I do to fix this please?
      My Computer


  4. Posts : 9,289
    Mac OS Catalina
       #4

    Again, roll back the OS before this update occurred. You can get elder versions of Onedrive at https://support.microsoft.com/en-us/...rs=en-us&ad=us
      My Computer


  5. Posts : 7,494
    Windows 10 Pro 64 bit
       #5

    I'm having the same problem reported here SharePoint Crashing

    I'm currently on the same One Drive version the OP - 23.002.0102.0001. I had reverted to a previous version but for some reason it auto updated again. A previous post shows the current release is older than 23.002.0102.0001 so why am I getting version 23.002.0102.0001?

    OneDrive SharePoint stops working since OneDrive update-capture.jpg

    Also see Latest OneDrive Update seemingly crashes Sharepoint - DroidWin
    The problem is reverting to previous version of OneDrive doesn't work since it just auto updates within a few minutes.
    Last edited by Steve C; 23 Jan 2023 at 11:27.
      My Computers


  6. Posts : 7,494
    Windows 10 Pro 64 bit
       #6

    I've had no more issues since disabling this setting in OneDrive which I don't need.
    OneDrive SharePoint stops working since OneDrive update-capture.jpg
      My Computers


  7. Posts : 113
    Window 10 Pro 22H2
       #7

    I tried disabling File Collaboration as suggested, but to no avail. Critical Event returns to Reliability History.

    - - - Updated - - -

    I stand corrected. Disabling File Collaboration seems to work. No Sharepoint errors today.

    Thank you.
      My Computer


 

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