OneDrive SharePoint stops working since OneDrive update


  1. Posts : 23
    Windows 10 Pro
       #1

    OneDrive SharePoint stops working since OneDrive update


    Hi,

    WU updated MS OneDrive to 23.002.0102.0001 on 18th Jan 2023.

    Since that time, I get an error reported in reliability monitor saying SharePoint stopped working.

    It happens at every initial login after start-up and at a random point during day.

    Event log says:

    Faulting application name: Microsoft.SharePoint.exe, version: 23.2.102.1, time stamp: 0xf3432c8c
    Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
    Exception code: 0xc0000409
    Fault offset: 0x000000000007286e
    Faulting process id: 0x25b8
    Faulting application start time: 0x01d92b7825523ee1
    Faulting application path: C:\Users\XXXXXX\AppData\Local\Microsoft\OneDrive\23.002.0102.0001\Microsoft.SharePoint.exe
    Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
    Report Id: 7826d0a4-6d29-47c7-92fa-2cd0855e64c2
    Faulting package full name:
    Faulting package-relative application ID:

    PC is running MS 22H2 (OS Build 19045.2486)

    Any ideas on how I could resolve this please?
      My Computer


  2. Posts : 9,792
    Mac OS Catalina
       #2

    Roll the update back to see if it clears.
      My Computer


  3. Posts : 23
    Windows 10 Pro
    Thread Starter
       #3

    Cannot find an update to rollback, it was updated the same day as Edge.

    I can see it was updated by "installed on" date in Programs and Features.

    I get 1 or 2 errors at boot and then a random one during the day.

    What can I do to fix this please?
      My Computer


  4. Posts : 9,792
    Mac OS Catalina
       #4

    Again, roll back the OS before this update occurred. You can get elder versions of Onedrive at https://support.microsoft.com/en-us/...rs=en-us&ad=us
      My Computer


  5. Posts : 7,909
    Windows 11 Pro 64 bit
       #5

    I'm having the same problem reported here SharePoint Crashing

    I'm currently on the same One Drive version the OP - 23.002.0102.0001. I had reverted to a previous version but for some reason it auto updated again. A previous post shows the current release is older than 23.002.0102.0001 so why am I getting version 23.002.0102.0001?

    OneDrive SharePoint stops working since OneDrive update-capture.jpg

    Also see Latest OneDrive Update seemingly crashes Sharepoint - DroidWin
    The problem is reverting to previous version of OneDrive doesn't work since it just auto updates within a few minutes.
    Last edited by Steve C; 23 Jan 2023 at 11:27.
      My Computers


  6. Posts : 7,909
    Windows 11 Pro 64 bit
       #6

    I've had no more issues since disabling this setting in OneDrive which I don't need.
    OneDrive SharePoint stops working since OneDrive update-capture.jpg
      My Computers


  7. Posts : 120
    Window 10 Pro 22H2
       #7

    I tried disabling File Collaboration as suggested, but to no avail. Critical Event returns to Reliability History.

    - - - Updated - - -

    I stand corrected. Disabling File Collaboration seems to work. No Sharepoint errors today.

    Thank you.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 06:11.
Find Us




Windows 10 Forums