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Cannot Open Microsoft Store and Most of My Apps
Hello all. I am running Windows 10 Pro 21H2 64-bit with the latest build, 19044.1706.
I'm unable to open Microsoft Store and many of my apps. Only a few of my apps still work (Calculator and Clock, for example) but most will not open at all or will open only to quickly close. I also have four of the rogue app name *ms-resource:* in my start menu. Windows Update appears to be working fine.
Based on the app history in my Revo Uninstaller, It looks like my system was running smooth up to 3/8/22 because on that date, it shows I was able to receive a few app updates without having to enter the store to do it manually. Right now, it lists apps as being recently updated but those apps cannot be found in my start menu nor under apps in Settings.
I have tried the usual steps (in safe mode/safe mode with networking, where possible) with no luck or with no errors/corruption found:
1. error check on my C drive
2. DISM.exe /Online /Cleanup-Image /Restorehealth
3. cleared Software Distribution Downloads and Cache
4. Windows Update troubleshooter
5. Windows Store Apps troubleshooter
6. wsreset
7. sfcfix
8. setupdiag (crashed/would not open)
I ran the command *getappx-package -allusers* and it looks like most of my apps are present including the Store. Here is exactly what it gave me:
Name : Microsoft.WindowsStore
Publisher : CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
Architecture : X64
ResourceId :
Version : 22203.1401.21.0
PackageFullName : Microsoft.WindowsStore_22203.1401.21.0_x64__8wekyb3d8bbwe
InstallLocation :
IsFramework : False
PackageFamilyName : Microsoft.WindowsStore_8wekyb3d8bbwe
PublisherId : 8wekyb3d8bbwe
PackageUserInformation : {S-1-5-18 [S-1-5-18]: Paused}
IsResourcePackage : False
IsBundle : False
IsDevelopmentMode : False
NonRemovable : False
IsPartiallyStaged : False
SignatureKind : Store
Status : Ok
On a side note, when I ran the above command in Powershell 7.2.4, it returned the error *get-appxpackage: The 'get-appxpackage' command was found in the module 'Appx', but the module could not be loaded. For more information, run 'Import-Module Appx'.* However,the command ran successfully in original Powershell.
The command *Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.xml* (before this command I entered *Set-ExecutionPolicy Unrestricted*) yielded the error:
Add-AppxPackage : Cannot find path 'C:\WINDOWS\WinStore\AppxManifest.xml' because it does not exist.
At line:1 char:1
+ Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\Win ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (C:\WINDOWS\WinStore\AppxManifest.xml:String) [Add-AppxPackage], ItemNot
FoundException
+ FullyQualifiedErrorId : PathNotFound,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand
NOTE: I have many *appxmanifest.xml* files but none in the WinStore folder per the error.
The command *icacls "C:\Program Files\WindowsApps" /reset /t /c /q* yielded the following error:
C:\Program Files\WindowsApps\MutableBackup: Access is denied.
Successfully processed 10245 files; Failed processing 1 files
I fear if this issue isn't solved, any morning now I am going to wake up to a BSOD. I have uploaded my Windows Update, CBS, and DISM logs in hopes they will help. Any assistance you can provide will be greatly appreciated. I'm happy to provide any additional info you see fit. Thank you so much for your consideration and hope to hear back from you soon!
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