Windows 10: Print Shop Pro 20 doesn't work Windows 10

  1.    25 Aug 2015 #1

    Print Shop Pro 20 doesn't work Windows 10


    Hi, I hope I am posting this in the right forum.
    When I purchased this new computer it had Windows 8.1 and I was able to use my prints shop pro 20 with it, without a problem. Now that I have updated to Windows 10, it is asking me to reinstall even though the app shows up. When the install is in process, it comes back and says it says there was an error, and then a second screen comes up and says fatal error. What is with that. I am not computer savvy so I don't understand a lot of the technical words that are throw around. Thanks for listening, and I hope someone can tell me what to do, because I use this software a lot.
      My ComputerSystem Spec

  2.    25 Aug 2015 #2

    If it is partially installed or messed up and you have the software, go to control panel > programs and features and uninstall it from your computer and then do a clean install, after it's installed..right click the software shortcut and click troubleshoot compatibility, windows 10 might be able to run it then.
      My ComputerSystem Spec

  3.    30 Aug 2015 #3

    Thank you so much for the quick reply. You won't believe this. If it wasn't for bad luck I wouldn't have any at all. (at times) I am in the middle of putting my home on the market and my daughter is helping me pack items not used often, well guess what got packed, yup the software for my print shop pro. Guess I am gonna miss using my program even longer because now the reinstall is gonna have to wait till my home is sold and I am in my new home. Thanks again.
      My ComputerSystem Spec


 

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