My Phone Explorer will not connect

OK. Good luck with the repairs.

I probably said it before but do backup your Chuwi computer's drivers. Backup and Restore Device Drivers - TenForumsTutorials You cannot rely on Chuwi support.

My Chuwi's WiFi was so unreliable that I bought a USB WiFi to use instead.

I hope you ran Norton's dedicated uninstall tool. failing to do so can lead to bizarre symptoms even years later.

I hope you don't need to ask me about Tasks in Windows. I have always had MSOffice 2007 to manage Tasks and I have no idea how Windows itself might deal with them.

And my MPE IP address keeps changing n the phone all the time as well so I have to keep running it on the phone just to read its IP address then set that in the MPE on the computer. This never used to happen. It makes WiFi connecting almost worthless. Posted at MPE Phone client IP address keeps changing - MPEForum


All the best,
Denis

I'm sorry. I've never seen that or any similar error.

I couldn't find it mentioned in any MPE forum threads either.

I'd hazard the guess that the error message is not accurate. I'd guess that he application is not getting the responses from the OS that it expects and just leaps to a fairly standard error message.
I assume that your OS is up to date [including minor items such as .Net framework and any C++ updates that WU says you need].
I also assume your phone's MPE client is up to date and runs when you tell it to separately on the phone.

All the best,
Denis

Perhaps you should also test the computer's MPE with the phone disconnected in the hope of proving if the computer's MPE software is at fault or it's something about its interaction with the phone client that is causing the error message.

I also suggest you turn off the settings
- connect when MPE starts
- run multi-sync when MPE starts / when the connection is made
to further help to isolate the cause.

The MPE FAQ page suggestions collecting a Debug-Log to post in their forum.
FJ Software :: Thema anzeigen - Howto and FAQ: Use Android Phones with MyPhoneExplorer

If you are going to try uninstalling then reinstalling MPE, it might be worth checking that the settings folder is empty after uninstallation in case a corruption there is the cause
C:\Users\%UserName%\AppData\Roaming\MyPhoneExplorer
[Incidentally, I always back up that folder when MPE works correctly so I can restore it easily if there's a problem later. I also manipulate its files manually if I'm preparing its settings for a new phone.]


Best of luck,
Denis

You had the same problem two years ago.
My Phone Explorer connecting advice

Denis

Andrey[?],

I suggest you start a thread of your own on your problem.

In your description, confirm if the MPE client on the phone is installed & running before you try to connect by USB.
In your description, explain if you have enabled USB debugging on the phone and anything else that FJSoft recommend in their instructions.
In your description, explain exactly what happens when you try to connect by USB [does the computer recognise that a USB connection has been made, does the phone show a dialog for you to choose the type of connection, ...].
In your description, include the term @Try3 so I'll get notified that you've posted.

I'll only be able to help with USB connections. I don't think I have ever tried a Bluetooth connection for MPE.
I have Android 11 not 12.

Might it be worth connecting by WiFi just in order to get it working before then re-attempting a USB connection?

All the best,
Denis

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