New
#1
Windows 10 Photos App Has Color Problems
Since I got a new computer with Windows 10 I have noticed that when I view a jpeg file with the Photos app the colors are not correct. The image has a yellow/tan cast over it. This is especially noticeable if the image has a white background. I have googled Photos color problems and there appear to be a lot of issues but no rational solutions to fixing them (especially from Microsoft). However, I have uncovered a particular issue that I hope will lead someone to find a solution. If I open the Photos app by clicking on a file from Explorer I get an image with a yellow/tan cast over it. However, if I first open Photos and then select the file from within Photos I get the same image with the correct colors. Attached is a screenshot of my computer with two instances of the Photos app open. The app on the left was opened by clicking on the jpeg file in Explorer which caused Photos to be opened. The app on the right was opened from the Start menu and the jpeg file was opened within Photos. I have tried this with many different jpeg files and the results are the same. Can anyone explain this behavior?