Windows 10 store shutsdown after clicking on any app


  1. Posts : 6
    Windows 10 pro
       #1

    Windows 10 store shutsdown after clicking on any app


    Hello all,

    I have been having this issue(described in the thread title) since last week. Everytime I open the windows store and click on any app displayed in the first page or if I search it and then click on an app The windows store simply shutdown...

    I have tried so many different things that I don't even know what else to try. I have already run sfc /scannow ..Dism restore health commands.. reinstalling all windows store apps through powershell and a few more things...

    what should I do next? I don't want to reinstall windows 10 again.. and by the way, I created a new account and it still doesn't work..

    This is what I found in the windows administrative logs :


    Faulting application name: WinStore.Mobile.exe, version: 2015.8.12.1, time stamp: 0x55cb2db2

    Faulting module name: twinapi.appcore.dll, version: 10.0.10240.16397, time stamp: 0x55af1390

    Exception code: 0xc000027b

    Fault offset: 0x000000000006687f

    Faulting process id: 0xafc

    Faulting application start time: 0x01d0ded36928947c

    Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsStore_2015.8.12.0_x64__8wekyb3d8bbwe\WinStore.Mobile.exe

    Faulting module path: C:\WINDOWS\SYSTEM32\twinapi.appcore.dll

    Report Id: 265c83e3-2a47-4277-ade5-b20b52adc112

    Faulting package full name: Microsoft.WindowsStore_2015.8.12.0_x64__8wekyb3d8bbwe

    Faulting package-relative application ID: App


    Any help is greatly appreciated!
    Thanks in advance,
    RR
      My Computer


  2. Posts : 14,901
    Windows 10 Pro
       #2

    Hi MonogameCoder,

    Welcome to the 10forums.

    Since the problem you're experiencing is not a bluescreen I suggest you create a new thread at the Windows Updates and Activation forum.
    The BSOD forum is specific for the people who are having bluescreens.
      My Computers


  3. Posts : 1,249
    Windows 8.1, Win10Pro
       #3

    Sometimes, clearing the Windows Store cache can fix this. Open an elevated command prompt and enter
    WSReset.exe
      My Computer


  4. Posts : 6
    Windows 10 pro
    Thread Starter
       #4

    Thanks guys and I am sorry for the delayed response...I have already fixed it a little while ago.. the issue had to do with date and time settings, which my eyes amazingly couldn't catch the issue even being aware of it.. anyways, its fixed now and thanks for posting on my thread.
    -RR
      My Computer


 

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