My Phone Explorer not connecting


  1. Posts : 858
    Windows 10 Home 64-bit
       #1

    My Phone Explorer not connecting


    Having worked well for some time the program is now unable to connect with my Android phone. An error notice says it is not aple to 'obtain the phone's ISP'. I have read all the help info available through the app without finding the solution.
      My Computer


  2. Posts : 17,001
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #2

    Phil,

    'obtain the phone's ISP' = 'obtain the phone's IP' I assume

    You can always connect it by USB to side-step the problem

    To fix the problem:-
    1 Get the IP from the phone MPE client's Settings page and tell MPE on the computer to use that.
    2 Once you have successfully connected using that specific IP, change the computer's MPE, File, Settings, Connections back to AutoDetect and it will pick it up however you have it connected.

    I have had to repeat this IP setting up after my phone has had an OS update so perhaps that's what has happened in your case as well.

    Denis
    Last edited by Try3; 18 Jul 2021 at 00:50.
      My Computer


 

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