Windows Store doesn't run, apps say I should register


  1. Posts : 3,509
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #1

    Windows Store doesn't run, apps say I should register


    Hello!

    I am not sure if there is already a relevant thread, please point me there. As the title suggests, Windows Store won't load and when I try to start an app (Microsoft Mahjong) I get an error message:

    Microsoft Mahjong is currently not available in your account. Make sure you are signed in to the Store and try again. Here’s the error code, in case you need it: 0x803F8001

    I tried to reset the cache with wsreset, it didn't work. I also tried to reset the Windows Store fro Settings, it didn't work. Here is a copy of what I did in PowerShell but did not work:

    Code:
    Windows PowerShellCopyright (C) Microsoft Corporation. All rights reserved.                                                                                                                        Try the new cross-platform PowerShell https://aka.ms/pscore6                                                                                                                                                                                    PS C:\WINDOWS\system32> Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}                                                                 PS C:\WINDOWS\system32> C: \ WINDOWS \ system32> Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$ ($ _. InstallLocation) \ AppXManifest.xml"}                                   PS C:\WINDOWS\system32> Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}                                                                                                  Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it m odifies are currently in use.                                                                                           error 0x80073D02: Unable to install because the following apps need to be closed MicrosoftWindows.Client.CBS_120.2212.5 51.0_x64__cw5n1h2txyewy.                                                                                                NOTE: For additional information, look for [ActivityId] 729510e4-6756-0002-d81d-96725667d701 in the Event Log or use th e command line Get-AppPackageLog -ActivityID 729510e4-6756-0002-d81d-96725667d701                                       At line:1 char:28                                                                                                       + ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...                                         +                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~                                                 + CategoryInfo          : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception         + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand                                                                                                                              Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it m odifies are currently in use.                                                                                           error 0x80073D02: Unable to install because the following apps need to be closed MicrosoftWindows.Client.CBS_120.2212.5 51.0_x64__cw5n1h2txyewy.                                                                                                NOTE: For additional information, look for [ActivityId] 729510e4-6756-0004-a27c-96725667d701 in the Event Log or use th e command line Get-AppPackageLog -ActivityID 729510e4-6756-0004-a27c-96725667d701                                       At line:1 char:28                                                                                                       + ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...                                         +                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~                                                 + CategoryInfo          : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception         + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand                                                                                                                              Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it m odifies are currently in use.                                                                                           error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.StartMenuExperienceH ost_10.0.19041.610_neutral_neutral_cw5n1h2txyewy.                                                                       NOTE: For additional information, look for [ActivityId] 729510e4-6756-0006-bd65-96725667d701 in the Event Log or use th e command line Get-AppPackageLog -ActivityID 729510e4-6756-0006-bd65-96725667d701                                       At line:1 char:28                                                                                                       + ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...                                         +                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~                                                 + CategoryInfo          : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception         + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand                                                                                                                              PS C:\WINDOWS\system32> Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.WindowsStore_12104.1001.1.0_x64__8wekyb3d8bbwe\AppxManifest.xml" -DisableDevelopmentMode                                                              PS C:\WINDOWS\system32> Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}                                                                                                  Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it m odifies are currently in use.                                                                                           error 0x80073D02: Unable to install because the following apps need to be closed MicrosoftWindows.Client.CBS_120.2212.5 51.0_x64__cw5n1h2txyewy.                                                                                                NOTE: For additional information, look for [ActivityId] 729510e4-6756-0002-8e9e-96725667d701 in the Event Log or use th e command line Get-AppPackageLog -ActivityID 729510e4-6756-0002-8e9e-96725667d701                                       At line:1 char:28                                                                                                       + ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...                                         +                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~    + CategoryInfo          : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommandAdd-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use.error 0x80073D02: Unable to install because the following apps need to be closed MicrosoftWindows.Client.CBS_120.2212.551.0_x64__cw5n1h2txyewy.NOTE: For additional information, look for [ActivityId] 729510e4-6756-0006-84b4-96725667d701 in the Event Log or use the command line Get-AppPackageLog -ActivityID 729510e4-6756-0006-84b4-96725667d701At line:1 char:28+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~    + CategoryInfo          : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommandAdd-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use.error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.StartMenuExperienceHost_10.0.19041.610_neutral_neutral_cw5n1h2txyewy.NOTE: For additional information, look for [ActivityId] 729510e4-6756-0002-e39e-96725667d701 in the Event Log or use the command line Get-AppPackageLog -ActivityID 729510e4-6756-0002-e39e-96725667d701At line:1 char:28+ ...  | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...+                 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~    + CategoryInfo          : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommandPS C:\WINDOWS\system32>
    Any suggestions appreciated. Of course I would not like to reinstall Windows 10 or lose any data.

    Thank you.
      My Computer


  2. Posts : 42,916
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #2

    Hi, when did this start?
    Forgive the obvious suggestions:
    - have you tried a using System Restore point?
    - have you tried restoring a disk image created before this happened?

    see:
    Fix Microsoft Store Error 0x803F8001 Game is currently not available in your account - YouTube

    And there are
    Run Windows Store Apps Troubleshooter in Windows 10
    Re-register Microsoft Store app in Windows 10
      My Computers


  3. Posts : 3,509
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
    Thread Starter
       #3

    Allready tried these, nothing worked. Inplace upgrade-repair could not complete and reverted any changes... It looks like I have to clone v2004 back from my previous SSD and upgrade to v21H1 again...
      My Computer


  4. Posts : 42,916
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    Thank you for your reply. Always helps to say what you have tried.


    Inplace upgrade-repair could not complete
    - as you know, suggests deeper underlying problems.

    Unfortunate that you have not been using disk imaging more frequently- differential or incremental imaging makes it easier and faster to create more frequent images, and allow you to have mutiple dates to which to restore your system or partitions.

    Worth considering given you say
    Of course I would not like to reinstall Windows 10 or lose any data.
    Your only other approach would be to analyse the cause of the in-place upgrade failure, as with any upgrade failure.
      My Computers


  5. Posts : 3,509
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
    Thread Starter
       #5

    As I have said at another post, I have replaced my 250GB SSD with a 480GB SSD some months ago. Thankfully, I did not delete my data, so I will clone back to the new SSD again and see what happens. If everything works OK, including the Windows Store and the audio (from another thread), I will carefully upgrade v2004 to v21H1 again and continue from there. If I still have problems (hope not), I will dual boot with my old SSD to have a working computer, while I clean install v21H1 to the new SSD. Wish me luck...
      My Computer


  6. Posts : 3,509
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
    Thread Starter
       #6

    Murphy's Law striked again. It seems that my backup is somehow damaged, so I could not load Windows 10 neither from my old SSD nor my new SSD. Sh!t! I started a clean Windows 10 installation, thankfully I had done recently a full backup of my data. I'll mark the thread solved, but if anyone has any idea of how to fix the issue without reinstalling Windows 10, I would like to read about it. Thanks.
      My Computer


  7. Posts : 3,509
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
    Thread Starter
       #7

    OK, new clean installation completed, everything works now, both the sound (see my other thread) and the Store. Thankfully I had done a full backup of my data a few days ago, so I missed nothing. As with every clean installation, I have to invest a lot of time to reinstall and reconfigure all my applications... It seems that once Windows Store is not working or the audio device is installed but not detected (see my other thread), the only solution is to either reset Windows or do a clean installation. Too bad... If anyone knows of a fix that avoids reinstalling Windows, please do tell!
      My Computer


  8. Posts : 3,509
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
    Thread Starter
       #8

    Hello!

    I just downloaded the Media Creation Tool 21H2 and using that the Windows 10 21H2 ISO. Before I dare to upgrade to the new build, I would like to ask if anyone had any weird incompatibility, such as losing access to audio/video devices (see my respective thread) or losing access to Windows Store. Any other issue? Please share! Thank you in advance.
      My Computer


 

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