Blank profile picture on Microsoft store

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  1. uco73's Avatar
    Posts : 40
    Windows 10 Pro x64 (21H1)
       #1

    Blank profile picture on Microsoft store


    Since yesterday no profile picture on Microsoft store. I reset, but nothing helped.
    Attached Thumbnails Attached Thumbnails Blank profile picture on Microsoft store-screenshot-2021-06-13-131329.jpg  
      My Computers

  2. Paul Black's Avatar
    Posts : 13,317
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       #2

    Hello @uco73,

    Are you talking about this? => How to Change Default Account Picture in Windows 10

    I hope this helps.
      My Computer

  3. uco73's Avatar
    Posts : 40
    Windows 10 Pro x64 (21H1)
    Thread Starter
       #3

    Paul Black said:
    Hello @uco73,

    Are you talking about this? => How to Change Default Account Picture in Windows 10

    I hope this helps.
    No. Problem is still here. But big thanks anyway. Blank profile picture is on Microsoft Store only. But something is weird.
    Attached Thumbnails Attached Thumbnails Blank profile picture on Microsoft store-screenshot-2021-06-15-164913.jpg  
      My Computers

  4. Bastet's Avatar
    Posts : 1,861
    Windows 10 Pro 64bit
       #4

    Same here.
    Also my Office software isn’t updating the photo either - it either shows the old photo or, in the case of Outlook no photo at all.
    I’ve updated the photo via my laptop & via my MS account. If I open my account details on the App Store then the photo shows.
      My Computer


  5. Posts : 15
    Win10 64Bit
       #5

    For me too. No chance to change the store picture (only the store picture).
      My Computer


  6. Posts : 9
    Windows 10 Pro
       #6

    uco73 said:
    Since yesterday no profile picture on Microsoft store. I reset, but nothing helped.
    Same here too.
      My Computer

  7. Superfly's Avatar
    Posts : 3,366
       #7

    Well it's flaky at best - I lost my pretty face a long time ago at the Dev Centre
    Blank profile picture on Microsoft store-image.png

    I also get weird popups after signing in to re-logon when changing screens there - definitely something on MS side IMHO.

    Visual Studio today gave errors when trying to log-on with GitHub account (which is linked to MSA) - probably not related but still - seems authentication is an issue with MSA across apps.
      My Computer

  8. uco73's Avatar
    Posts : 40
    Windows 10 Pro x64 (21H1)
    Thread Starter
       #8

    Microsoft something screwed up. No profile picture on every device(phone, tablet etc.) with microsoft account, including web site.
      My Computers

  9. Josey Wales's Avatar
    Posts : 25,176
    Windows 11 Pro 22000.100
       #9

    It is the same for me, no image on Edge, the store, and most if not all apps. I have reported this to all sources. I do get a user image in Firefox 90 BETA 9 in Outlook. which is strange. I thought this update to 19043.1081 would fix this.
      My Computer


  10. Posts : 285
    Windows 10 Home
       #10

    Same here also. Just checked and no pix on Microsoft Store but everywhere else ok. Actually really don't remember if my pix ever showed on the store app.
      My Computer


 
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