HP Sure Run shows an install date 10 months before PC was setup?


  1. wiganken
    Posts : 565
    Windows 10 Professional 64-bit
       New #1

    HP Sure Run shows an install date 10 months before PC was setup?


    HP EliteDesk 705 G5 Desktop Mini PC running Windows 10 Pro 64-bit v20H2, Build 19042.985.

    New from Cheap Laptops, Chromebooks, and Desktop deals | Technoworld and first setup on 12th January 2021.

    Looking at the installed programs list I see all are dated 12th January 2021 or later except for “HP Sure Run”. This shows an install date of 11th March 2020, which is 10 months before I bought it new.

    I can’t see it when I look in Task Manager ‘Processes’ or ‘Services’.

    I have Norton 360 installed so I don’t think I need “HP Sure Run” as well. See https://www8.hp.com/h20195/v2/GetDoc...e=4AA7-2563ENW

    Above documentation implies it “can be enabled” which suggests it is installed but not enabled. Maybe Norton 360 disabled it to avoid conflicts.

    Q1 – I intend to uninstall “HP Sure Run” and just rely on Norton 360 but, out of interest, does anyone have any experience of “HP Sure Run”?

    Q2 – Can anyone explain how “HP Sure Run” shows an install date 10 months before the PC was first set up?

    HP Sure Run shows an install date 10 months before PC was setup?-hp-sure-run.png

    Thanks.
      My Computers
    Quote Quote

  3. wiganken
    Posts : 565
    Windows 10 Professional 64-bit
    Thread Starter
       New #2

    I am most interested in an answer to the second question so I'll repeat it here: -

    Can anyone explain how “HP Sure Run” shows an install date 10 months before the PC was first set up?

    Thanks

    .......................................................................

    Solved. See Windows shows a program was installed before I bought the computer?
    Last edited by wiganken; 25 May 2021 at 04:55.
      My Computers
    Quote Quote

 

  Related Discussions
Failed to install updates?? when it's up-to-date
in Windows Updates and Activation

Running windows 10 20H2. Checking my updates history today, I noted that a number of recent updates failed to install with the same error code (screenshot). There was no warning or notices about this. I suspect that the error code may mean the...
I do not know where the date of 02.24.2020 came from. It's quite large and sits on the lower right hand corner of my task bar. How do I get rid of it? Thanks. Version1909 - - - Updated - - - All set - personalization error. Gone now.
Howdy Folks! :-) My new desktop (replacing the one that crashed and burned) has a different Restore Point configuration than I've see with older machines: The Restore Point Setup shows "Local Disk (D:)" as well as "OS (C:) (System)" and I can't...
Hi all, In Settings > Apps: Apps & Features is the a way to set the Sort By: option to Install Date as the default instead of Name? 172849
I am reluctant to give up my Windows 7professional and install Windows 10 and yet I fear that upgrade support for my current OS will eventually end. Is it possible to download and save Windows 10 and then install it next month or next year? I...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 17:51.
Find Us




Windows 10 Forums