Your Phone - Unable to drag and drop files from phone to windows

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  1. swarfega's Avatar
    Posts : 7,143
    Windows 10 Pro 64-bit
       #11

    I just use right click on photo and save as which will save to PC. Having said that, dragging to Windows desktop works for me.

    Have you checked the store manually for updates?
      My Computers


  2. Posts : 140
    Windows 10 64-bit
    Thread Starter
       #12

    Yeah that feature is already enabled in settings. I am able to copy files from PC to Phone as I have mentioned in my initial post. It is not working from Phone to PC.

    - - - Updated - - -

    swarfega said:
    I just use right click on photo and save as which will save to PC. Having said that, dragging to Windows desktop works for me.
    Have you checked the store manually for updates?
    Yes, fully updated in both PC and Phone.
    In Your Phone Windows app, you will see Photos section, I am able to save images from that to my PC, no problem there.If you go to Apps section you will see 'Open phone screen', click that, open either Gallery or My Files from the mobile window that shows up, select an image from there and drag n' drop to your PC, that is not working for me.
      My Computers

  3. Sheltieuk's Avatar
    Posts : 88
    Windows 10 Version 1909 Pro(OS build 18363.778
       #13

    onlytanmoy said:
    Yeah that feature is already enabled in settings. I am able to copy files from PC to Phone as I have mentioned in my initial post. It is not working from Phone to PC.


    - - - Updated - - -


    Yes, fully updated in both PC and Phone.
    In Your Phone Windows app, you will see Photos section, I am able to save images from that to my PC, no problem there.If you go to Apps section you will see 'Open phone screen', click that, open either Gallery or My Files from the mobile window that shows up, select an image from there and drag n' drop to your PC, that is not working for me.
    That works OK for me on my Samsung Phone.
      My Computer


  4. Posts : 140
    Windows 10 64-bit
    Thread Starter
       #14

    Sheltieuk said:
    That works OK for me on my Samsung Phone.
    Thanks for checking on that for me, not working with my S20 FE 5G phone.

    - - - Updated - - -

    Sheltieuk said:
    That works OK for me on my Samsung Phone.
    Please confirm your Windows 10 version for me. I reckon the recent update I did for Win 10 caused this issue, so wanted to cross check on the version.
      My Computers

  5. Sheltieuk's Avatar
    Posts : 88
    Windows 10 Version 1909 Pro(OS build 18363.778
       #15

    My Windows 10 Pro version is 20H2(OS Build 19042.928)
      My Computer


  6. Posts : 140
    Windows 10 64-bit
    Thread Starter
       #16

    Sheltieuk said:
    My Windows 10 Pro version is 20H2(OS Build 19042.928)
    Thanks for checking. I had the exact same version when I started facing the issue, so can rule out the version thingy. It does make me wonder am I the only one to face this issue, no one else got this error before 🤔
      My Computers


  7. Posts : 402
    W10
       #17

    I do not use an app to transfer photo's. Photo's are stored in the DCIM folder. Just connect your phone via USB and drop them from this folder to your PC.
      My Computer

  8. MisterEd's Avatar
    Posts : 568
    Windows 10 Pro 64-bit v20H2
       #18

    onlytanmoy said:
    Thanks for checking on that for me, not working with my S20 FE 5G phone.

    - - - Updated - - -


    Please confirm your Windows 10 version for me. I reckon the recent update I did for Win 10 caused this issue, so wanted to cross check on the version.
    Drag and Drop from Your Phone app to PC works fine for me.
    I have a Samsung S21 5G. Windows 10 20H2 (19042.928)
      My Computers


 
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