Your Phone - Unable to drag and drop files from phone to windows

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  1. Posts : 7,257
    Windows 10 Pro 64-bit
       #11

    I just use right click on photo and save as which will save to PC. Having said that, dragging to Windows desktop works for me.

    Have you checked the store manually for updates?
      My Computers


  2. Posts : 153
    Windows 10 64-bit
    Thread Starter
       #12

    Yeah that feature is already enabled in settings. I am able to copy files from PC to Phone as I have mentioned in my initial post. It is not working from Phone to PC.

    - - - Updated - - -

    swarfega said:
    I just use right click on photo and save as which will save to PC. Having said that, dragging to Windows desktop works for me.
    Have you checked the store manually for updates?
    Yes, fully updated in both PC and Phone.
    In Your Phone Windows app, you will see Photos section, I am able to save images from that to my PC, no problem there.If you go to Apps section you will see 'Open phone screen', click that, open either Gallery or My Files from the mobile window that shows up, select an image from there and drag n' drop to your PC, that is not working for me.
      My Computers


  3. Posts : 88
    Windows 10 Version 21H1 (OS Build 19043.1165
       #13

    onlytanmoy said:
    Yeah that feature is already enabled in settings. I am able to copy files from PC to Phone as I have mentioned in my initial post. It is not working from Phone to PC.


    - - - Updated - - -


    Yes, fully updated in both PC and Phone.
    In Your Phone Windows app, you will see Photos section, I am able to save images from that to my PC, no problem there.If you go to Apps section you will see 'Open phone screen', click that, open either Gallery or My Files from the mobile window that shows up, select an image from there and drag n' drop to your PC, that is not working for me.
    That works OK for me on my Samsung Phone.
      My Computer


  4. Posts : 153
    Windows 10 64-bit
    Thread Starter
       #14

    Sheltieuk said:
    That works OK for me on my Samsung Phone.
    Thanks for checking on that for me, not working with my S20 FE 5G phone.

    - - - Updated - - -

    Sheltieuk said:
    That works OK for me on my Samsung Phone.
    Please confirm your Windows 10 version for me. I reckon the recent update I did for Win 10 caused this issue, so wanted to cross check on the version.
      My Computers


  5. Posts : 88
    Windows 10 Version 21H1 (OS Build 19043.1165
       #15

    My Windows 10 Pro version is 20H2(OS Build 19042.928)
      My Computer


  6. Posts : 153
    Windows 10 64-bit
    Thread Starter
       #16

    Sheltieuk said:
    My Windows 10 Pro version is 20H2(OS Build 19042.928)
    Thanks for checking. I had the exact same version when I started facing the issue, so can rule out the version thingy. It does make me wonder am I the only one to face this issue, no one else got this error before 🤔
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  7. Posts : 546
    W10
       #17

    I do not use an app to transfer photo's. Photo's are stored in the DCIM folder. Just connect your phone via USB and drop them from this folder to your PC.
      My Computer


  8. Posts : 1,156
    Windows 10 Pro 64-bit v21H2
       #18

    onlytanmoy said:
    Thanks for checking on that for me, not working with my S20 FE 5G phone.

    - - - Updated - - -


    Please confirm your Windows 10 version for me. I reckon the recent update I did for Win 10 caused this issue, so wanted to cross check on the version.
    Drag and Drop from Your Phone app to PC works fine for me.
    I have a Samsung S21 5G. Windows 10 20H2 (19042.928)
      My Computers


  9. Posts : 37
    Windows 10 x64
       #19

    Doesn't work here on Note 20 Ultra in either direction. Windows 10 21H1.

      My Computer


  10. Posts : 1,156
    Windows 10 Pro 64-bit v21H2
       #20

    madbrain said:
    Doesn't work here on Note 20 Ultra in either direction. Windows 10 21H1.

    After I bought my Samsung S21 I decided to give the Your Phone app a try. Using the Your Phone app does work to copy photos and screenshots to my PC but I still prefer the old way of connecting my Samsung S21 to my PC using a USB cable.

    I am trying to make sense of what you did. The only way that I could duplicate what you did is this:

    1. Open Your Phone app
    2. Click on my S21 in top left
    3. Open My Files app on S21
    4. Browse to Images

    Of course what you are showing does not work. The Your Phone app is not meant to be used that way.

    Your Phone - Unable to drag and drop files from phone to windows-2021-08-01-18_11_13-greenshot-2.jpg


    The way Your Phone app is meant to be used this way.

    1. Open Your Phone app
    2. Click Photos in menu on left
    3. Browse your photos or screenshots on right
    4. Select photo or screenshot
    5. Your choices are

    5a. Select option from menu about your selection

    Your Phone - Unable to drag and drop files from phone to windows-2021-08-01-18_03_21-greenshot-3.jpg

    5b. Drag and drop your selection on PC folder or desktop

    Your Phone - Unable to drag and drop files from phone to windows-2021-08-01-18_03_21-greenshot-2.jpg
      My Computers


 

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