How do I sign in to Store?

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  1. Posts : 405
    Windows 10 21H1
       #1

    How do I sign in to Store?


    I generally don't use anything store-related, but the other day I wanted to try a new theme and I realized I can only get them through Store. But I can't get them through Store since it wants me to sign in and refuses to give me any way to do that. If I click "signin" I get this error

    How do I sign in to Store?-capture.png

    The only thing I can find in Google is that this error might be firewall-related. But I checked, i did not forbid the Store to do anything, it can update itself and the apps already installed.

    I am using Windows on a local account, but I can't see why should that be a problem (and no, Windows is not "better" if I sign in with the Microsoft account). Or is it?
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  2. Posts : 61,501
    64-bit Windows 11 Pro for Workstations
       #2

    Hello,

    You might see if resetting the Microsoft Store app may help if it's some sort of glitch.

    Reset App in Windows 10
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  3. Posts : 6,906
    windows 10
       #3

    By default if you sign into windows with a MS account you dont need to login to the store as that is the purpose of using MS account as it signs you into lots of services
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  4. Posts : 34,884
    Win 10 Pro (1903) (2nd PC is 21H2)
       #4

    If you need more, simply by searching for the error number 0x800706d9 you will find lots of results e.g.
    [Fix] Windows Store Error 0x800706D9 in Windows 10 >> Winhelponline
    How to Fix Error Code 0x800706d9 in Windows 10

    and plenty of example threads on tenforums:
    How do I sign in to Store?-1.png
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  5. Posts : 405
    Windows 10 21H1
    Thread Starter
       #5

    Brink said:
    Hello,
    You might see if resetting the Microsoft Store app may help if it's some sort of glitch.
    Reset App in Windows 10
    This did not work. The powershell command didn't work somehow, it complained about unknown option or something, but I was able to reset the app from settings. Unfortunately, this did not change anything.
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  6. Posts : 61,501
    64-bit Windows 11 Pro for Workstations
       #6

    Double check to make sure the following services are enabled and running:

    Start, Stop, and Disable Services in Windows 10

    • Storage Service
    • Windows Defender Firewall
    • Windows Update
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  7. Posts : 405
    Windows 10 21H1
    Thread Starter
       #7

    These services are up and running.

    I have also tried the Troubleshooter, as suggested in one of the pages that @dalchina suggested (other methods are not very helpful). This is what I got

    How do I sign in to Store?-capture.png

    So, does it mean that one cannot sign in just into Store, without using the Microsoft account to sign in into Windows?
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  8. Posts : 61,501
    64-bit Windows 11 Pro for Workstations
       #8

    Are you able to add your Microsoft account to Accounts used by other apps below to see if the Microsoft Store app may be able to use it then?

    Add and Remove Accounts used by other apps in Windows 10
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  9. Posts : 405
    Windows 10 21H1
    Thread Starter
       #9

    Ah, so maybe that's the problem. I don't have an option to add a Microsoft account there, just work or school account.

    How do I sign in to Store?-capture.png

    What could have I done to cause this?
      My Computer


  10. Posts : 61,501
    64-bit Windows 11 Pro for Workstations
       #10

    You might check using the tutorial below to see if you may have blocked the use of Microsoft accounts in Windows 10.

    Allow or Block Microsoft Accounts in Windows 10
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