Cannot find HPTouchpointAnalytics Bloatware on computer Want to delete  

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  1. Steve C
    Posts : 7,595
    Windows 11 Pro 64 bit
       New #11

    Wisewiz said:
    Whew! It's a relief to know there's no skullduggery going on here. I have an HP, too, and I was beginning to worry.

    Dan
    We don't know what HP is collecting and it's just another useless service we are better off without.
      My Computers
    Quote Quote

  2. Steve C
    Posts : 7,595
    Windows 11 Pro 64 bit
       New #12

    Wisewiz said:
    .
    Could you educate me a bit on exactly how that works?
    I have no idea but the TA service is certainly installed without a matching program to remove,
      My Computers
    Quote Quote

  4. Wisewiz
    Posts : 841
    11 Pro 21H2 (22000.832)
       New #13

    Steve C said:
    That doesn't work since the TA service is installed without having a listed program to remove.
    But won't it work to disable the service and delete the files in Program Files that the service calls?
    Last edited by Wisewiz; 27 Apr 2021 at 07:21.
      My Computers
    Quote Quote

  5. bro67
    Posts : 9,487
    Mac OS Catalina
       New #14

    Delete a Service in Windows
    How to uninstall a Windows Service when there is no executable for it left on the system? - Stack Overflow
    HP Alleged Spyware Just Routine Program, Company Confirms | Laptop Mag
      My Computer
    Quote Quote

  7. Steve C
    Posts : 7,595
    Windows 11 Pro 64 bit
       New #15

    Wisewiz said:
    But won't it work to disable the service and delete the files in Program Files that the service calls?
    That's what I do as posted above.
      My Computers
    Quote Quote

  8. Wisewiz
    Posts : 841
    11 Pro 21H2 (22000.832)
       New #16

    Sorry. Forgot. That was more than 24 hours ago and on another page. I can barely remember what I had for dinner last night. When you get as old as I am, you'll find out what fun it is to get as old as I am.
      My Computers
    Quote Quote

  9. rbdaves
    Posts : 12
    Windows 10
    Thread Starter
       New #17

    bro67 said:
    First off there is nothing being secretly installed by Microsoft nor HP on your comouter. See this about uninstalling Tocuhpoint. Analytics can be updated by Microsoft and OEM’s for fixes. Analytics just collect hardware info and nothing more. https://support.hp.com/us-en/document/c04163604
    The instructions in the address, above, tell you to go to “Control Panel”, find the program and delete it. HPTouchpointAnalytics are not listed, It looks to me like HP knows my computer address and every now and then dumps all this junk on my hard drive. I watch for this with “Hitman Pro” and delete the files when they are detected. I would like to block them, but don’t know how. When HP downloads all this junk, there are nearly 150 files.

    - - - Updated - - -

    bro67 said:
    First off there is nothing being secretly installed by Microsoft nor HP on your comouter. See this about uninstalling Tocuhpoint. Analytics can be updated by Microsoft and OEM’s for fixes. Analytics just collect hardware info and nothing more. https://support.hp.com/us-en/document/c04163604
    The instructions in the address, above, tell you to go to “Control Panel”, find the program and delete it. HPTouchpointAnalytics are not listed, It looks to me like HP knows my computer address and every now and then dumps all this junk on my hard drive. I watch for this with “Hitman Pro” and delete the files when they are detected. I would like to block them, but don’t know how. When HP downloads all this junk, there are nearly 150 files.

    - - - Updated - - -

    bro67 said:
    First off there is nothing being secretly installed by Microsoft nor HP on your comouter. See this about uninstalling Tocuhpoint. Analytics can be updated by Microsoft and OEM’s for fixes. Analytics just collect hardware info and nothing more. https://support.hp.com/us-en/document/c04163604
    The instructions in the address, above, tell you to go to “Control Panel”, find the program and delete it. HPTouchpointAnalytics are not listed, It looks to me like HP knows my computer address and every now and then dumps all this junk on my hard drive. I watch for this with “Hitman Pro” and delete the files when they are detected. I would like to block them, but don’t know how. When HP downloads all this junk, there are nearly 150 files.
      My Computer
    Quote Quote

  10. RNR1995
    Posts : 25
    All Windows Versions
       New #18

    I know this is old, but I have finally gotten around to writing this script
    HP Touchpoint Analytics is installed without your knowledge as a Windows Update Driver
    If you uninstall all the HP bloatware, and have nothing else left in your Apps and Features
    It will download from Windows Update, you have to block the specific driver installs
    Also if you are not sure how fast this will go, disconnect from the internet before you run the script

    *************************************************************************************************
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions" /v "DenyDeviceIDs" /t REG_DWORD /d "1" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions" /v "DenyDeviceIDsRetroactive" /t REG_DWORD /d "1" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v "1" /t REG_SZ /d "ACPI\HPIC0003" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v "2" /t REG_SZ /d "ACPI\HPIC000C" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v "3" /t REG_SZ /d "SWC\HPIC000C" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v "4" /t REG_SZ /d "SWC\HPA000C" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v "5" /t REG_SZ /d "SWC\HPDSU&SRVCS" /f


    pnputil /delete-driver oem66.inf /uninstall
    pnputil /delete-driver oem79.inf /uninstall
    pnputil /delete-driver oem100.inf /uninstall
    pnputil /delete-driver oem101.inf /uninstall
    pnputil /delete-driver oem102.inf /uninstall
    pnputil /delete-driver oem103.inf /uninstall
    pnputil /delete-driver oem104.inf /uninstall
    pnputil /delete-driver oem130.inf /uninstall
    pnputil /delete-driver oem131.inf /uninstall
    pnputil /delete-driver oem141.inf /uninstall
    pnputil /delete-driver oem142.inf /uninstall
    pnputil /delete-driver oem163.inf /uninstall
    pnputil /delete-driver oem164.inf /uninstall
    pnputil /delete-driver oem171.inf /uninstall
    pnputil /delete-driver oem172.inf /uninstall
    pnputil /delete-driver oem181.inf /uninstall
    pnputil /delete-driver oem183.inf /uninstall
    pnputil /delete-driver oem184.inf /uninstall
    pnputil /delete-driver oem185.inf /uninstall
    pnputil /delete-driver oem186.inf /uninstall

    "%~dp0DevManView.exe" /uninstall "HP Application Driver"

    **************************************************************************************************** ************

    DevManView can be found at Nirsoft or if you are just doing one machine, view the hidden devices in Device Manager and delete it under system devices
    If anyone finds errors or omissions please let me know
    This is from a HP 800 G6 on a VM
      My Computer
    Quote Quote

  11. Paul Black
    Posts : 17,581
    Win 10 Pro 64-bit v1909 - Build 18363 Custom ISO Install
       New #19

    Hello @RNR1995,

    VERY nice work indeed.

    It is also worth mentioning, for others that come across this thread, that it is advised to backup ALL drivers FIRST, as per this Tutorial, OR, create a System Image, just in case.

    > How to Backup and Restore Device Drivers in Windows 10

      My Computer
    Quote Quote

  12. MaloK
    Posts : 2,778
    Windows 7 Pro
       New #20

    RNR1995 said:
    I know this is old, but I have finally gotten around to writing this script
    HP Touchpoint Analytics is installed without your knowledge as a Windows Update Driver
    If you uninstall all the HP bloatware, and have nothing else left in your Apps and Features
    It will download from Windows Update, you have to block the specific driver installs
    Also if you are not sure how fast this will go, disconnect from the internet before you run the script

    *************************************************************************************************
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions" /v "DenyDeviceIDs" /t REG_DWORD /d "1" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions" /v "DenyDeviceIDsRetroactive" /t REG_DWORD /d "1" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v "1" /t REG_SZ /d "ACPI\HPIC0003" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v "2" /t REG_SZ /d "ACPI\HPIC000C" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v "3" /t REG_SZ /d "SWC\HPIC000C" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v "4" /t REG_SZ /d "SWC\HPA000C" /f
    Reg.exe add "HKLM\SOFTWARE\Policies\Microsoft\Windows\DeviceInstall\Restrictions\DenyDeviceIDs" /v "5" /t REG_SZ /d "SWC\HPDSU&SRVCS" /f


    pnputil /delete-driver oem66.inf /uninstall
    pnputil /delete-driver oem79.inf /uninstall
    pnputil /delete-driver oem100.inf /uninstall
    pnputil /delete-driver oem101.inf /uninstall
    pnputil /delete-driver oem102.inf /uninstall
    pnputil /delete-driver oem103.inf /uninstall
    pnputil /delete-driver oem104.inf /uninstall
    pnputil /delete-driver oem130.inf /uninstall
    pnputil /delete-driver oem131.inf /uninstall
    pnputil /delete-driver oem141.inf /uninstall
    pnputil /delete-driver oem142.inf /uninstall
    pnputil /delete-driver oem163.inf /uninstall
    pnputil /delete-driver oem164.inf /uninstall
    pnputil /delete-driver oem171.inf /uninstall
    pnputil /delete-driver oem172.inf /uninstall
    pnputil /delete-driver oem181.inf /uninstall
    pnputil /delete-driver oem183.inf /uninstall
    pnputil /delete-driver oem184.inf /uninstall
    pnputil /delete-driver oem185.inf /uninstall
    pnputil /delete-driver oem186.inf /uninstall

    "%~dp0DevManView.exe" /uninstall "HP Application Driver"

    **************************************************************************************************** ************

    DevManView can be found at Nirsoft or if you are just doing one machine, view the hidden devices in Device Manager and delete it under system devices
    If anyone finds errors or omissions please let me know
    This is from a HP 800 G6 on a VM
    Ok, But the section about Pnputil deleting drivers, If I would run this command on my computer It would remove My V-Box drivers and Virtual clone drive also...

    It would be a good thing to search trough the OEM.inf files to find the one used

    Code:
    dism /Online /get-drivers /format:list > %HomePath%\Desktop\drivers.txt
    And delete only this one.
      My Computers
    Quote Quote

 

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