I use translator a lot, and want to use it offline if necessary, on my Windows 10 laptop.

I have tried to download the Greek language pack using ... / language packs / install in the app but nothing happens. I also tried to download Spanish as a test, and again nothing happens.

I also have translator installed on a Lenovo Android tablet, and was able to download the Greek language pack for offline use in a couple of minutes today.

So I can download it no problem on an Android tablet, but not on a W10 laptop.

Any suggestions as to what I might be doing wrong?