OneDrive Windows 10 crashing repeatedly


  1. Posts : 8
    Windows 10 Home
       #1

    OneDrive Windows 10 crashing repeatedly


    Hi

    I'm using OneDrive on a Windows 10 Home which I upgraded from Windows 8.1 on an ASUS Q551LN.

    I used OneDrive for 3 days without problems. Around 3 GB of data synced on local machine folder and the onedrive site. Yesterday I didn't need a folder (around 1 GB) and deleted it on the onedrive site. I then went to the Recycle Bin on the onedrive site and emptied it. Since that time, OneDrive is not working.

    It shows 'processing changes' but crashes (I know this because when I hover the mouse where it would show progress the icon disappears because it has crashed). When I open OneDrive again using the start menu or restart machine, same process repeats: icon shows up, 'processing..' but crashes within few seconds. If I try to right-click and open something like Settings, it shows the 'OneDrive has stopped responding message'. After 50+ attempts and 10+ restarts since yesterday its not working.

    Here's the error log of latest crash from Event Viewer:
    Faulting application name: OneDrive.exe, version: 17.3.5907.716, time stamp: 0x55a75c82
    Faulting module name: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f3b2a
    Exception code: 0x80000003
    Fault offset: 0x00132bd2
    Faulting process id: 0x4dc
    Faulting application start time: 0x01d0dab9f1ddc7dc
    Faulting application path: C:\Users\ADMIN\AppData\Local\Microsoft\OneDrive\OneDrive.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\KERNELBASE.dll
    Report Id: 0fb4815b-5d2d-4747-9f40-f0db08a7bca1
    Faulting package full name:
    Faulting package-relative application ID:


    This fault means OneDrive is completely unusable now. Pls help.
      My Computer


  2. Posts : 4
    win10
       #2

    Mate - did you get this issue resolved?
      My Computer


  3. Posts : 7,128
    Windows 10 Pro Insider
       #3

    bcog said:
    Mate - did you get this issue resolved?
    They haven't been on the forum since Sept.
      My Computers


  4. Posts : 4
    win10
       #4

    no problem - thanks winuser
      My Computer


 

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